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- W4234498921 abstract "This chapter introduces some of the human factors that can affect the performance of individuals and teams in the healthcare environment. The human errors can be categorised into two types, namely those that occur at the sharp end of care by the treating team and individuals, and those that occur at the blunt or organisational level, typically through policies, procedures, staffing and culture. The chapter then focuses on how the performance of teams and individuals can be developed. The leader's role is multifaceted and includes directing the team, assigning tasks and assessing performance, motivating and encouraging the team to work together, and planning and organising. Effective communication is key and should be reviewed and reflected upon regularly. In addition to effective communication, team working, situation awareness, leadership and followership skills, the chapter also reviews a number of other ways that team and individual performance can be further developed and improved." @default.
- W4234498921 created "2022-05-12" @default.
- W4234498921 date "2016-02-19" @default.
- W4234498921 modified "2023-10-14" @default.
- W4234498921 title "Human factors" @default.
- W4234498921 doi "https://doi.org/10.1002/9781119241225.ch3" @default.
- W4234498921 hasPublicationYear "2016" @default.
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