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- W4238839204 abstract "This chapter provides an introduction to workplace violence. Most vulnerable are workers who exchange money with the public; deliver passengers, goods, or services; or work alone or in small groups. Equally vulnerable are those who work late-night or early-morning hours; and/or work in high-crime areas or in community settings and homes where they have extensive contact with the public. Also prime targets are healthcare and social service workers, such as visiting nurses, psychiatric evaluators, and probation officers; community workers, such as gas and water utility employees, phone and cable TV installers, and postal workers; and retail workers. While profiling predictors of workplace violence is difficult, three consecutive phases of conduct generally precede such incidents. These include disgruntlement, identifies target, and gets ready to act. Employers should create and enforce a zero-tolerance policy against workplace violence. The policy should prohibit harassment, threats of violence and intimidation, and weapon possession on premises." @default.
- W4238839204 created "2022-05-12" @default.
- W4238839204 date "2012-01-02" @default.
- W4238839204 modified "2023-10-17" @default.
- W4238839204 title "Workplace Violence" @default.
- W4238839204 doi "https://doi.org/10.1002/9781119196730.ch2" @default.
- W4238839204 hasPublicationYear "2012" @default.
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