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• W4244918298 abstract "<sec> <title>BACKGROUND</title> We report on a research project at the largest hospital in Denmark. The project investigates the value of using an mHealth application for the purpose of collecting patient-reported outcome data in support of health management. </sec> <sec> <title>OBJECTIVE</title> This article addresses the following research question: To what extent can the Kano model be used to elicit the information needs of patients as a basis for designing and evaluating a digital technology solution to meet those needs? </sec> <sec> <title>METHODS</title> The study is carried out using a mixed-methods research design that includes structured interviews based on the Kano model and semi-structured interviews grounded in extant literature to collect and analyze empirical data about patients' information needs. </sec> <sec> <title>RESULTS</title> Our study shows that semi-structured interviews with children and their parents provide both a valuable and necessary supplement to structured interviews with the children based on the Kano model when trying to understand both manifest and latent information needs. Moreover, the adapted Kano model offers an efficient and cost-effective means of eliciting patients' needs. </sec> <sec> <title>CONCLUSIONS</title> We are not only able to reproduce and confirm findings from previous studies, but we also show how the Kano model can be adapted to provide an efficient and cost-effective means of eliciting patients' needs. </sec>" @default.
• W4244918298 created "2022-05-12" @default.
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• W4244918298 date "2020-05-28" @default.
• W4244918298 modified "2023-10-13" @default.
• W4244918298 title "Eliciting Information Needs of Patients: Using the Kano Model in Designing and Evaluating mHealth Applications (Preprint)" @default.
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• W4244918298 doi "https://doi.org/10.2196/preprints.20766" @default.
• W4244918298 hasPublicationYear "2020" @default.
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