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- W4245874196 abstract "This paper presents the results of a research developed in organizations located at metropolitan region of Belo Horizonte in Minas Gerais state. The research aimed at evaluating: (a) the information systems (IS) used by the organizations; (b) the information provided by the IS; and (c) the satisfaction of IS’s users. The study was based on a questionnaire applied to 335 users of several ISs at 161 different companies. It was used the following techniques for analyzing data: (i) descriptive statistics; (ii) exploratory factor analysis; (iii) Kolmogorov-Smirnov test; (iv) analysis of variance (ANOVA); and (v) Tukey test. It was verified that the users evaluated as “good” every analyzed attribute of IS and the process of providing information. Moreover, the most satisfied users usually responded positively the presented attributes. Full Paper PDF: http://www.contecsi.fea.usp.br/envio/11contecsi-files/papers/803/submission/director/803-2488-1-DR.pdf" @default.
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- W4245874196 date "2014-05-30" @default.
- W4245874196 modified "2023-10-01" @default.
- W4245874196 title "Evaluation of information systems focusing on users� satisfaction: a study developed at metropolitan region of Belo Horizonte � MG" @default.
- W4245874196 doi "https://doi.org/10.5748/9788599693100-contecsi/ps-803" @default.
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