Matches in SemOpenAlex for { <https://semopenalex.org/work/W4254041156> ?p ?o ?g. }
Showing items 1 to 94 of
94
with 100 items per page.
- W4254041156 endingPage "495" @default.
- W4254041156 startingPage "495" @default.
- W4254041156 abstract "The purpose of this study was to identify the informational determinants of persuasive managerial responses to negative e-WOM, when recipients accept managerial response information, and which factors encourage adoption. Using the elaboration likelihood model and the theory of information adoption, the study develops a research model to investigate information adoption determinants that influence managerial responses to negative e-WOM through informational usefulness in the context of consumer-to-business communication. The partial least squares technique is used to test the proposed model on 318 effective data points. The results show that argument quality and source credibility positively influence the adoption of managerial response information through informational usefulness. Among the precursors of information usefulness, quality factors (comprehensiveness and accuracy) exert a significant influence. Theoretical and managerial implications are discussed." @default.
- W4254041156 created "2022-05-12" @default.
- W4254041156 creator A5002536931 @default.
- W4254041156 creator A5016260538 @default.
- W4254041156 creator A5065071050 @default.
- W4254041156 creator A5072358005 @default.
- W4254041156 date "2021-01-01" @default.
- W4254041156 modified "2023-09-27" @default.
- W4254041156 title "Analysis of the factors that influence adoption of information from managerial responses to negative electronic word-of-mouth" @default.
- W4254041156 doi "https://doi.org/10.1504/ijsom.2021.117639" @default.
- W4254041156 hasPublicationYear "2021" @default.
- W4254041156 type Work @default.
- W4254041156 citedByCount "0" @default.
- W4254041156 crossrefType "journal-article" @default.
- W4254041156 hasAuthorship W4254041156A5002536931 @default.
- W4254041156 hasAuthorship W4254041156A5016260538 @default.
- W4254041156 hasAuthorship W4254041156A5065071050 @default.
- W4254041156 hasAuthorship W4254041156A5072358005 @default.
- W4254041156 hasConcept C111472728 @default.
- W4254041156 hasConcept C119599485 @default.
- W4254041156 hasConcept C119857082 @default.
- W4254041156 hasConcept C127413603 @default.
- W4254041156 hasConcept C137913393 @default.
- W4254041156 hasConcept C138885662 @default.
- W4254041156 hasConcept C144133560 @default.
- W4254041156 hasConcept C151730666 @default.
- W4254041156 hasConcept C15744967 @default.
- W4254041156 hasConcept C162853370 @default.
- W4254041156 hasConcept C17744445 @default.
- W4254041156 hasConcept C180198813 @default.
- W4254041156 hasConcept C185592680 @default.
- W4254041156 hasConcept C199539241 @default.
- W4254041156 hasConcept C2776620684 @default.
- W4254041156 hasConcept C2779343474 @default.
- W4254041156 hasConcept C2779530757 @default.
- W4254041156 hasConcept C2780224610 @default.
- W4254041156 hasConcept C2780402292 @default.
- W4254041156 hasConcept C2781310500 @default.
- W4254041156 hasConcept C41008148 @default.
- W4254041156 hasConcept C45983554 @default.
- W4254041156 hasConcept C55493867 @default.
- W4254041156 hasConcept C56739046 @default.
- W4254041156 hasConcept C71104824 @default.
- W4254041156 hasConcept C77805123 @default.
- W4254041156 hasConcept C86803240 @default.
- W4254041156 hasConcept C98184364 @default.
- W4254041156 hasConceptScore W4254041156C111472728 @default.
- W4254041156 hasConceptScore W4254041156C119599485 @default.
- W4254041156 hasConceptScore W4254041156C119857082 @default.
- W4254041156 hasConceptScore W4254041156C127413603 @default.
- W4254041156 hasConceptScore W4254041156C137913393 @default.
- W4254041156 hasConceptScore W4254041156C138885662 @default.
- W4254041156 hasConceptScore W4254041156C144133560 @default.
- W4254041156 hasConceptScore W4254041156C151730666 @default.
- W4254041156 hasConceptScore W4254041156C15744967 @default.
- W4254041156 hasConceptScore W4254041156C162853370 @default.
- W4254041156 hasConceptScore W4254041156C17744445 @default.
- W4254041156 hasConceptScore W4254041156C180198813 @default.
- W4254041156 hasConceptScore W4254041156C185592680 @default.
- W4254041156 hasConceptScore W4254041156C199539241 @default.
- W4254041156 hasConceptScore W4254041156C2776620684 @default.
- W4254041156 hasConceptScore W4254041156C2779343474 @default.
- W4254041156 hasConceptScore W4254041156C2779530757 @default.
- W4254041156 hasConceptScore W4254041156C2780224610 @default.
- W4254041156 hasConceptScore W4254041156C2780402292 @default.
- W4254041156 hasConceptScore W4254041156C2781310500 @default.
- W4254041156 hasConceptScore W4254041156C41008148 @default.
- W4254041156 hasConceptScore W4254041156C45983554 @default.
- W4254041156 hasConceptScore W4254041156C55493867 @default.
- W4254041156 hasConceptScore W4254041156C56739046 @default.
- W4254041156 hasConceptScore W4254041156C71104824 @default.
- W4254041156 hasConceptScore W4254041156C77805123 @default.
- W4254041156 hasConceptScore W4254041156C86803240 @default.
- W4254041156 hasConceptScore W4254041156C98184364 @default.
- W4254041156 hasIssue "4" @default.
- W4254041156 hasLocation W42540411561 @default.
- W4254041156 hasOpenAccess W4254041156 @default.
- W4254041156 hasPrimaryLocation W42540411561 @default.
- W4254041156 hasRelatedWork W1545249590 @default.
- W4254041156 hasRelatedWork W163204374 @default.
- W4254041156 hasRelatedWork W2005439121 @default.
- W4254041156 hasRelatedWork W2389226979 @default.
- W4254041156 hasRelatedWork W2616823151 @default.
- W4254041156 hasRelatedWork W2787839438 @default.
- W4254041156 hasRelatedWork W2806320543 @default.
- W4254041156 hasRelatedWork W3210162586 @default.
- W4254041156 hasRelatedWork W4283015514 @default.
- W4254041156 hasRelatedWork W780976274 @default.
- W4254041156 hasVolume "39" @default.
- W4254041156 isParatext "false" @default.
- W4254041156 isRetracted "false" @default.
- W4254041156 workType "article" @default.