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• W4255115034 abstract "Although the use of ICT by government has demonstrated its potential in improving government services, worldwide there are more failures than successes of e-Government projects. In the context of developing countries, including India, authors have observed equally high failure rates. Therefore, it is important to understand the barriers to implementation of e-Government, especially in developing countries. This paper develops a comprehensive understanding of barriers to e-Government services for citizens in developing countries. This study was carried out in India, a developing country with a massive commitment to e-Government at policy and implementation levels. Based on variables identified from research, a survey of the key practitioners in e-Government was conducted to generate evidence on perceptions of barriers to e-Government. Even though a relatively small number of responses were received, the responses could be evaluated using principal component analysis to understand the latent structure of the barriers. Finally, 7 critical factors with 30 items are extracted that describe the latent structure of barriers to e-Government in development." @default.
• W4255115034 created "2022-05-12" @default.
• W4255115034 creator A5077401454 @default.
• W4255115034 date "2013-01-01" @default.
• W4255115034 modified "2023-10-17" @default.
• W4255115034 title "Identifying Barriers to e-Government Services for Citizens in Developing Countries" @default.
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• W4255115034 doi "https://doi.org/10.4018/978-1-4666-2458-0.ch016" @default.
• W4255115034 hasPublicationYear "2013" @default.
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