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- W4255822560 abstract "This entry describes the main principles that underlie the balanced scorecard (BSC) as presented by Kaplan and Norton in 1992. The BSC has attracted worldwide attention since it was introduced by Kaplan and Norton. With its huge diffusion among organizational practices, the model itself has been subject to a number of interpretations and variations; however, Kaplan and Norton emphasized that some main principles must be present before a model can be called a “real” BSC. This entry has two purposes: first, to describe the main principles that underlie the BSC as presented by Kaplan and Norton in two key publications; and, second, to describe three types of criticism of the BSC that have been put forward in scholarly research." @default.
- W4255822560 created "2022-05-12" @default.
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- W4255822560 date "2018-08-22" @default.
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- W4255822560 title "Balanced Scorecard" @default.
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- W4255822560 doi "https://doi.org/10.1002/9781119010722.iesc0011" @default.
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