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- W4256187844 abstract "Abstract This chapter summarizes the main steps in the privatization of railways after 1994 and evaluates the performance of public sector management over twenty years of significant change. It is shown that between 1974 and 1994, British Rail evolved from a rather unwieldy, monolithic structure into one that provided improved services, marketing, and customer care. British Rail's managers also worked to produce their own organizational solution for the industry." @default.
- W4256187844 created "2022-05-12" @default.
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- W4256187844 date "2002-03-28" @default.
- W4256187844 modified "2023-10-17" @default.
- W4256187844 title "Endgame" @default.
- W4256187844 doi "https://doi.org/10.1093/acprof:oso/9780199250059.003.0013" @default.
- W4256187844 hasPublicationYear "2002" @default.
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