FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W4284682907> ?p ?o ?g. }

• W4284682907 endingPage "1496" @default.
• W4284682907 startingPage "1467" @default.
• W4284682907 abstract "Purpose Drawing on transaction cost economics (TCE) theory and organizational information processing theory (OIPT), this study investigates how the alignments between the characteristics of service (i.e. task complexity and measurement ambiguity) and governance mechanisms (i.e. contract specificity and monitoring) can affect service performance. Design/methodology/approach The paper uses a rigorously designed survey to collect data from professionals who manage service outsourcing contracts in various industries. The respondent pool consists of randomly selected members of the Institute of Supply Management (ISM). The authors’ research question is analyzed using 261 completed and useable responses. Structural equation modeling is adopted to examine the data and test the proposed hypotheses. Findings The authors find that both contract specificity and monitoring have a positive impact on supplier performance. Further, for high task complexity services, contract specificity is more effective than monitoring, and for high measurement ambiguity services, the opposite is true. Moreover, the effect of contract specificity is mediated by monitoring. Practical implications Service outsourcers should use both contract specificity and monitoring in governing outsourced services and know that the former depends on the latter during execution. Facing resource constraints, they can prioritize crafting detailed contract provisions over implementing monitoring for highly complex services but consider monitoring as the primary governance tool in services whose outcomes are difficult to measure. Originality/value This study is the first to couple TCE with OPIT and consider the nature of outsourced services in the choice of governance mechanisms and empirically test the simultaneous effects of contract specificity and monitoring in the context of service outsourcing." @default.
• W4284682907 created "2022-07-08" @default.
• W4284682907 creator A5047588385 @default.
• W4284682907 creator A5056253506 @default.
• W4284682907 creator A5073049529 @default.
• W4284682907 creator A5076182931 @default.
• W4284682907 date "2022-07-11" @default.
• W4284682907 modified "2023-09-27" @default.
• W4284682907 title "An empirical investigation of governance mechanism choices in service outsourcing" @default.
• W4284682907 cites W1560845793 @default.
• W4284682907 cites W1813770360 @default.
• W4284682907 cites W1820171942 @default.
• W4284682907 cites W1968995575 @default.
• W4284682907 cites W1972047171 @default.
• W4284682907 cites W1976876708 @default.
• W4284682907 cites W1991291384 @default.
• W4284682907 cites W1993890103 @default.
• W4284682907 cites W1997470043 @default.
• W4284682907 cites W2000252620 @default.
• W4284682907 cites W2000301050 @default.
• W4284682907 cites W2012186081 @default.
• W4284682907 cites W2040887961 @default.
• W4284682907 cites W2041415037 @default.
• W4284682907 cites W2042337936 @default.
• W4284682907 cites W2045939935 @default.
• W4284682907 cites W2056621186 @default.
• W4284682907 cites W2057513314 @default.
• W4284682907 cites W2064628910 @default.
• W4284682907 cites W2066211352 @default.
• W4284682907 cites W2080474570 @default.
• W4284682907 cites W2091795520 @default.
• W4284682907 cites W2092936990 @default.
• W4284682907 cites W2099055477 @default.
• W4284682907 cites W2103147828 @default.
• W4284682907 cites W2106096361 @default.
• W4284682907 cites W2108752510 @default.
• W4284682907 cites W2120314896 @default.
• W4284682907 cites W2124213872 @default.
• W4284682907 cites W2132081716 @default.
• W4284682907 cites W2134884007 @default.
• W4284682907 cites W2135755211 @default.
• W4284682907 cites W2142266213 @default.
• W4284682907 cites W2146434748 @default.
• W4284682907 cites W2151388372 @default.
• W4284682907 cites W2152562887 @default.
• W4284682907 cites W2160807498 @default.
• W4284682907 cites W2239500372 @default.
• W4284682907 cites W2783966664 @default.
• W4284682907 cites W2896060926 @default.
• W4284682907 cites W2931815571 @default.
• W4284682907 cites W2973034698 @default.
• W4284682907 cites W3121952413 @default.
• W4284682907 cites W3124019062 @default.
• W4284682907 cites W3124562361 @default.
• W4284682907 cites W3124845122 @default.
• W4284682907 cites W4205445214 @default.
• W4284682907 cites W4235678817 @default.
• W4284682907 cites W4240882833 @default.
• W4284682907 cites W4292811746 @default.
• W4284682907 cites W44569701 @default.
• W4284682907 doi "https://doi.org/10.1108/ijopm-01-2022-0025" @default.
• W4284682907 hasPublicationYear "2022" @default.
• W4284682907 type Work @default.
• W4284682907 citedByCount "1" @default.
• W4284682907 countsByYear W42846829072023 @default.
• W4284682907 crossrefType "journal-article" @default.
• W4284682907 hasAuthorship W4284682907A5047588385 @default.
• W4284682907 hasAuthorship W4284682907A5056253506 @default.
• W4284682907 hasAuthorship W4284682907A5073049529 @default.
• W4284682907 hasAuthorship W4284682907A5076182931 @default.
• W4284682907 hasConcept C10138342 @default.
• W4284682907 hasConcept C119857082 @default.
• W4284682907 hasConcept C129631789 @default.
• W4284682907 hasConcept C144133560 @default.
• W4284682907 hasConcept C162324750 @default.
• W4284682907 hasConcept C162853370 @default.
• W4284682907 hasConcept C187736073 @default.
• W4284682907 hasConcept C195094911 @default.
• W4284682907 hasConcept C199360897 @default.
• W4284682907 hasConcept C21547014 @default.
• W4284682907 hasConcept C2780378061 @default.
• W4284682907 hasConcept C2780451532 @default.
• W4284682907 hasConcept C2780522230 @default.
• W4284682907 hasConcept C34447519 @default.
• W4284682907 hasConcept C39389867 @default.
• W4284682907 hasConcept C41008148 @default.
• W4284682907 hasConcept C46934059 @default.
• W4284682907 hasConcept C55451941 @default.
• W4284682907 hasConcept C71104824 @default.
• W4284682907 hasConcept C98965940 @default.
• W4284682907 hasConceptScore W4284682907C10138342 @default.
• W4284682907 hasConceptScore W4284682907C119857082 @default.
• W4284682907 hasConceptScore W4284682907C129631789 @default.
• W4284682907 hasConceptScore W4284682907C144133560 @default.
• W4284682907 hasConceptScore W4284682907C162324750 @default.
• W4284682907 hasConceptScore W4284682907C162853370 @default.
• W4284682907 hasConceptScore W4284682907C187736073 @default.
• W4284682907 hasConceptScore W4284682907C195094911 @default.

• next