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- W4284894435 abstract "The UW Medicine Telehealth Services team developed a comprehensive telehealth Quality Improvement (QI) program founded upon 5 QI pillars: incident reporting, patient experience surveys, patient complaints, peer review, and targeted QI projects. The authors outline the foundation of this QI program, early trends from peer review, patient experience surveys, and telehealth utilization by demographic group. Telehealth quality should be scrutinized with the same rigor applied to in-person care. All health systems should establish a telehealth QI program." @default.
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- W4284894435 date "2022-07-08" @default.
- W4284894435 modified "2023-10-14" @default.
- W4284894435 title "Lessons Learned: Building a Comprehensive Telehealth Quality Program" @default.
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- W4284894435 doi "https://doi.org/10.1097/jmq.0000000000000071" @default.
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