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• W4288696978 abstract "Abstract The demand for patient centred care and patient engagement in their healthcare has driven patient portal introduction. The widespread adoption and use of patient portals, however, has been a rather slow process in the United Kingdom (UK). Hence, a limited number of studies have explored patient perceptions and experiences of general portal use which forms a foundation for successful implementation of a portal. This study, therefore, focuses on the experiences and attitudes of patients regarding use of patient portals and access to their health information. It further explores various factors perceived by patients that may influence portal use and uptake. These patient experiences were gathered through semi-structured interviews of 13 participants and the data collected was subjected to analysis using the grounded theory approach. The overall findings from this study highlights positive patient perceptions of portal use. Nevertheless, it demonstrates various areas of improvement essential to ensure successful implementation and acceptance of patient portals in the future. Authors summary Patient portals have become a globally popular tool used in the healthcare sector due to its potential to increase patient engagement which is considered essential to provide patient centred care. Similarly, the use of patient portals in the UK has increased, with different providers making this service available to patients. Patients are the key target users of patient portals, however, there is limited research that focuses on understanding patients’ perspective of using a patient portal and accessing their health information. The majority of the existing studies have either evaluated providers or healthcare professionals’ perspective of patient portal implementation or explored patient experiences of using patient portal tailored to cater individuals with specific health conditions. Therefore, our aim was to explore patients’ perception of patient portals and their experiences of accessing their health information or medical records through one. Our research has captured various factors that has influenced portal use among patients and the impact of health information access on patients and their care process. Additionally, it has identified scope for future development and discussed factors that could potentially improve patient portal implementation and drive portal use and uptake among patients." @default.
• W4288696978 created "2022-07-30" @default.
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• W4288696978 date "2022-07-29" @default.
• W4288696978 modified "2023-09-27" @default.
• W4288696978 title "Evaluation of experiences and attitudes of patients towards patient portal enabled access to their health information or medical records – A Qualitative Study" @default.
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• W4288696978 doi "https://doi.org/10.1101/2022.07.23.22277951" @default.
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