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• W4289778976 abstract "Free and Open Source Software is widely used in the research community and the software industry. In this context, developers come across various issues they need to handle in order to use and create software responsibly and without causing legal violations. For instance, using open source software that carries a specific license or how contributions to open source software should be handled are among the issues that need to be considered. As practitioners turn primarily to Q&A sites to seek help, it is important to understand which specific open source software issues they face. In this research, our main objective is to provide a categorization of open source software problems present in the user questions of the Open Source Stack Exchange site and perform a meta-analysis on the encountered questions. We have performed a qualitative study analyzing manually 1,500 most popular posts in the Open Source Stack Exchange site and have mapped them to categories and more generic clusters. The coding task was performed in iterations with the participation of three of the authors. Agreement was calculated and cases of disagreement were resolved. Meta-analysis on questions and answers was also performed for discussion purposes. We have created 26 categories of problems discussed in the Open Source Stack Exchange site, and grouped them into 6 clusters. Our results show that posts on license texts/conditions and license/copyright notices are more common, whereas posts on license differences are the most popular in terms of views by other users. The results can assist any participant of the open source software community to understand on which basic issues she should focus on to gain a good understanding of open source software. They are also useful for improving education on open source software and community support using the implications presented for each category." @default.
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• W4289778976 date "2022-12-01" @default.
• W4289778976 modified "2023-09-27" @default.
• W4289778976 title "Help me with this: A categorization of open source software problems" @default.
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• W4289778976 doi "https://doi.org/10.1016/j.infsof.2022.107034" @default.
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