Matches in SemOpenAlex for { <https://semopenalex.org/work/W4293336963> ?p ?o ?g. }
Showing items 1 to 97 of
97
with 100 items per page.
- W4293336963 endingPage "012025" @default.
- W4293336963 startingPage "012025" @default.
- W4293336963 abstract "Abstract A good logistics service performance in the dairy feed mill increases farmer benefits and reduces negative environmental effect. Therefore, this study aims to measure the effectiveness of logistics services quality in dairy cooperative feed mill using the customer satisfaction index (CSI) method and important performance analysis (IPA) to enhance performance quality in achieving sustainable business processes. This was conducted in Lembang Districts, West Java, Indonesia, with 150 farmer members of the cooperative as respondents. Then, a total of 100 questionnaires that is suitable with the analysis criteria were used. The CSI method was used to determine farmers’ perception of the logistics service performance and the IPA was adopted for selecting the attributes that need improvement. The result showed a CSI value of 71.05%, which falls under the satisfied category and the IPA diagram showed that the responding rate toward farmers’ demand and employees’ willingness to help was in quadrant II. Conclusively, the logistics service in the cooperative is effective to fulfil farmer needs. Furthermore, some attributes in quadrant II are useful recommendations for improving the logistics service quality." @default.
- W4293336963 created "2022-08-27" @default.
- W4293336963 creator A5010326897 @default.
- W4293336963 creator A5036689629 @default.
- W4293336963 creator A5079215503 @default.
- W4293336963 creator A5082817834 @default.
- W4293336963 date "2022-03-01" @default.
- W4293336963 modified "2023-09-26" @default.
- W4293336963 title "The perception of the farmer on dairy cooperative feed mill logistics service using customer satisfaction index (CSI) and importance-performance analysis (IPA)" @default.
- W4293336963 cites W1885015320 @default.
- W4293336963 cites W1952628302 @default.
- W4293336963 cites W1974739407 @default.
- W4293336963 cites W2004221525 @default.
- W4293336963 cites W2022459633 @default.
- W4293336963 cites W2046610071 @default.
- W4293336963 cites W2075012166 @default.
- W4293336963 cites W2160631209 @default.
- W4293336963 cites W2463822615 @default.
- W4293336963 cites W2741206348 @default.
- W4293336963 cites W2757797996 @default.
- W4293336963 cites W2781978346 @default.
- W4293336963 cites W2790525333 @default.
- W4293336963 cites W2795292205 @default.
- W4293336963 cites W2896954948 @default.
- W4293336963 cites W2989204297 @default.
- W4293336963 cites W2989814393 @default.
- W4293336963 cites W3215903954 @default.
- W4293336963 cites W4233290417 @default.
- W4293336963 doi "https://doi.org/10.1088/1755-1315/1001/1/012025" @default.
- W4293336963 hasPublicationYear "2022" @default.
- W4293336963 type Work @default.
- W4293336963 citedByCount "1" @default.
- W4293336963 countsByYear W42933369632022 @default.
- W4293336963 crossrefType "journal-article" @default.
- W4293336963 hasAuthorship W4293336963A5010326897 @default.
- W4293336963 hasAuthorship W4293336963A5036689629 @default.
- W4293336963 hasAuthorship W4293336963A5079215503 @default.
- W4293336963 hasAuthorship W4293336963A5082817834 @default.
- W4293336963 hasBestOaLocation W42933369631 @default.
- W4293336963 hasConcept C111472728 @default.
- W4293336963 hasConcept C127413603 @default.
- W4293336963 hasConcept C134560507 @default.
- W4293336963 hasConcept C136764020 @default.
- W4293336963 hasConcept C138885662 @default.
- W4293336963 hasConcept C140781008 @default.
- W4293336963 hasConcept C144133560 @default.
- W4293336963 hasConcept C16057445 @default.
- W4293336963 hasConcept C162324750 @default.
- W4293336963 hasConcept C162853370 @default.
- W4293336963 hasConcept C187736073 @default.
- W4293336963 hasConcept C191511416 @default.
- W4293336963 hasConcept C21547014 @default.
- W4293336963 hasConcept C2775924081 @default.
- W4293336963 hasConcept C2777382242 @default.
- W4293336963 hasConcept C2779530757 @default.
- W4293336963 hasConcept C2780378061 @default.
- W4293336963 hasConcept C41008148 @default.
- W4293336963 hasConcept C78519656 @default.
- W4293336963 hasConceptScore W4293336963C111472728 @default.
- W4293336963 hasConceptScore W4293336963C127413603 @default.
- W4293336963 hasConceptScore W4293336963C134560507 @default.
- W4293336963 hasConceptScore W4293336963C136764020 @default.
- W4293336963 hasConceptScore W4293336963C138885662 @default.
- W4293336963 hasConceptScore W4293336963C140781008 @default.
- W4293336963 hasConceptScore W4293336963C144133560 @default.
- W4293336963 hasConceptScore W4293336963C16057445 @default.
- W4293336963 hasConceptScore W4293336963C162324750 @default.
- W4293336963 hasConceptScore W4293336963C162853370 @default.
- W4293336963 hasConceptScore W4293336963C187736073 @default.
- W4293336963 hasConceptScore W4293336963C191511416 @default.
- W4293336963 hasConceptScore W4293336963C21547014 @default.
- W4293336963 hasConceptScore W4293336963C2775924081 @default.
- W4293336963 hasConceptScore W4293336963C2777382242 @default.
- W4293336963 hasConceptScore W4293336963C2779530757 @default.
- W4293336963 hasConceptScore W4293336963C2780378061 @default.
- W4293336963 hasConceptScore W4293336963C41008148 @default.
- W4293336963 hasConceptScore W4293336963C78519656 @default.
- W4293336963 hasIssue "1" @default.
- W4293336963 hasLocation W42933369631 @default.
- W4293336963 hasOpenAccess W4293336963 @default.
- W4293336963 hasPrimaryLocation W42933369631 @default.
- W4293336963 hasRelatedWork W1983532449 @default.
- W4293336963 hasRelatedWork W2408876202 @default.
- W4293336963 hasRelatedWork W2614914486 @default.
- W4293336963 hasRelatedWork W2736308830 @default.
- W4293336963 hasRelatedWork W2753047320 @default.
- W4293336963 hasRelatedWork W2937437986 @default.
- W4293336963 hasRelatedWork W3121310208 @default.
- W4293336963 hasRelatedWork W3158779454 @default.
- W4293336963 hasRelatedWork W3209975098 @default.
- W4293336963 hasRelatedWork W2138931792 @default.
- W4293336963 hasVolume "1001" @default.
- W4293336963 isParatext "false" @default.
- W4293336963 isRetracted "false" @default.
- W4293336963 workType "article" @default.