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- W4294030744 abstract "This study conducted content analysis on social media posts to examine topics of interactive communications among organisational accounts during disasters. The objective of this paper is two-fold: 1) examine the extent to which the interactive communications among organisations on social media are related to disaster topics; and 2) uncover the evolution of topics in interorganisational communications on social media during disasters. We used Twitter data during Hurricane Harvey to conduct content analysis. The results show that: 1) 94.5% of interactive tweets among organisations during Harvey were related to Hurricane Harvey; 2) the evolution of tweet topics demonstrated a strong correlation with the triggering events and phases of disasters; and 3) the topics of organisations showed a strong correlation with functions and network positions of organisations, instead of organisation types. The study could help organisations improve disaster-related communication using online social media for better disaster preparedness, emergency response, and post-disaster recovery." @default.
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- W4294030744 date "2022-01-01" @default.
- W4294030744 modified "2023-09-30" @default.
- W4294030744 title "Content analysis of inter-organisational communication networks on social media during disasters" @default.
- W4294030744 doi "https://doi.org/10.1504/ijem.2022.125156" @default.
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