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- W4295152491 abstract "This study examined the factors that influence consumers’ booking intentions when using hotel mobile apps during a global health crisis. Data were collected from 386 hotel mobile app users and analyzed using Smart PLS-SEM, which can handle smaller sample sizes and complex models. The results showed that the most influential factor in booking intentions was self-efficacy, followed by trust relating to consumer health. This study expands the study of mobile technology and mobile apps by evaluating the psychological insights from actual consumers using self-efficacy, personalization, perceived benefit, privacy risk, and trust relating to consumer health and their influence on booking intentions during a worldwide health crisis." @default.
- W4295152491 created "2022-09-11" @default.
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- W4295152491 date "2022-08-05" @default.
- W4295152491 modified "2023-09-27" @default.
- W4295152491 title "Leveraging Psychological Characteristics to Influence Mobile Hotel Bookings During a Global Health Crisis" @default.
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- W4295152491 doi "https://doi.org/10.1080/15256480.2022.2103485" @default.
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