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- W4297156829 abstract "Recent studies have found a correlation between information technology use and physician burnout, though little is known about physicians’ workplace user experience. Thus, this paper examines physicians’ work with electronic medication orders through a user experience and well-being lens. We interviewed ten physicians working clinically at a large Swedish hospital and analyzed their experiences qualitatively from an emotion-driven perspective. Participants’ stories were associated with joy, relaxation, confusion, anxiety, and frustration. On this basis, we formulated four UX goals: I feel joy as I complete my IT-supported tasks quickly and effortlessly, the steps I carry out feel meaningful as I understand their purpose, I feel confident on how to proceed to produce the outcome I want, and I experience relaxation as I feel supported in minimizing risk of patient harm. By (re)designing health IT systems and practices to foster these positive experiences, health IT designers may improve physician work well-being." @default.
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- W4297156829 date "2022-10-08" @default.
- W4297156829 modified "2023-09-27" @default.
- W4297156829 title "An Emotion-driven Approach to Hospital Physicians’ Work-Related User Experience" @default.
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- W4297156829 doi "https://doi.org/10.1145/3546155.3546684" @default.
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