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- W4301350046 abstract "Business Intelligence (BI) allows supporting decision making by providing methods and tools to easily access and manage business information. Indeed, it is crucial to maintain BI systems and make them evolve in order to fit business and users’ needs. For this purpose, applying BI for BI is suggested. It helps to analyze the current BI environment and to make decisions about its use and evolution. Then, the main contribution of this paper consists in developing a novel system called BI4BI which is based on both BI systems’ data and BI users’ feedbacks. As a result, based on a user centered approach, an automated system for BI evaluation is developed helping its continuous evolution. To this end, system-based and user-based solutions provide two complementary data sources, required to effectively gather insights on the use of BI systems and the way they should evolve. A case study in a semiconductor manufacturer company demonstrates the impact of our solution on the evaluation and evolution of BI systems. Hence, thanks to the involvement of the company’s BI users during the solution design, a set of evaluation criteria responding to their objectives for evaluating the BI system are identified and validated. Furthermore, the results of this case study show that our proposed solution is better than existing ones, in terms of level of focus of its BI evaluation criteria, its level of automation, and its continuous processing." @default.
- W4301350046 created "2022-10-05" @default.
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- W4301350046 date "2017-06-01" @default.
- W4301350046 modified "2023-09-25" @default.
- W4301350046 title "BI4BI: A continuous evaluation system for Business Intelligence systems" @default.
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- W4301350046 doi "https://doi.org/10.1016/j.eswa.2017.01.018" @default.
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