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• W4303647010 abstract "Purpose Against the backdrop of management, planning, temporary organizations, Shannon–Weaver theory of communication and evaluation theories, the purpose of this research paper is to examine the relative importance of specific project management tasks in the various phases of system delivery projects in distinguishing successful and unsuccessful projects. Design/methodology/approach A survey method was used ( N = 3,129) to collect data from the customers of a major systems delivery project management company operating in the facilities management industry. Logistic regression was used to analyze the capability and relative importance of the tasks in discriminating successful and unsuccessful projects. Findings The results of the paper indicate that three out four installation tasks were among the top three in their ability to differentiate the successful and unsuccessful systems delivery project. Especially critical tasks were “Meeting milestones” and “Allocation of appropriate resources” so that the project could be completed on-time. Relatively less important tasks were “Advice and suggestions regarding the development of specifications for the project” and “Proposal to meet the intent of the company’s specifications” in the proposal phase of the project, and “Resolving warranty issues as defined by the warranty process” in the commissioning phase. Originality/value Previous research has assessed the importance of the various project management phases. This research examines the capability of the more minutiae tasks to distinguish the successful and unsuccessful projects in the various phases of systems delivery projects, i.e. proposal, installation and commissioning." @default.
• W4303647010 created "2022-10-08" @default.
• W4303647010 creator A5026112387 @default.
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• W4303647010 date "2022-10-11" @default.
• W4303647010 modified "2023-10-18" @default.
• W4303647010 title "What (specifically) differentiates the successful and unsuccessful systems delivery projects (SDPs)" @default.
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• W4303647010 doi "https://doi.org/10.1108/jfm-03-2022-0029" @default.
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