FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W4306165514> ?p ?o ?g. }

• W4306165514 endingPage "15" @default.
• W4306165514 startingPage "1" @default.
• W4306165514 abstract "Conversational agents (CAs) have recently become ubiquitous. Smart speakers, mobile phone voice assistants, and in-car voice assistants have entered our lives. Studies have examined some factors influencing the user experience (UX) of CAs. However, there is little research on CAs’ reply design, especially when the information the users need is uncertain, which is regarded as an uncertain information scenario. The current research mainly focuses on measuring the UX with CAs’ replies in uncertain information scenarios. We designed two reply strategies of CAs, namely, a further inquiry strategy and a list-style reply strategy, to improve UX in this kind of uncertain information scenario. Two studies were designed and conducted based on the E-prime platform to verify the effect of the two reply strategies on UX. In Study 1, we verified the influence of inquiry strategy with different address terms for users on UX. In Study 2, we verified the influence of the list-style reply strategy (explicit and implicit) on UX. The gender differences in the evaluation of the two reply strategies were also examined. The results showed that, in the uncertain information scenarios, the reply strategy of further inquiries received a higher UX evaluation than direct replies in Study 1. Moreover, male participants preferred the “master” address to the “nin” address. However, male participants had no significant preference for further inquiries. For male participants, there was no significant difference in the UX evaluations for the “master” address and “nin” address. List-style replies with ranking information received the highest UX ratings, followed by list-style replies without ranking information and direct replies in Study 2, indicating that users preferred the explicit reply design of CAs. In addition, we found that male participants tended to have a higher rating of CA replies for all reply methods than female participants in our studies, suggesting that women have higher expectations for the reply design of CAs. In general, these results may contribute to the design of CA replies and highlight the importance of personalizing CA language." @default.
• W4306165514 created "2022-10-14" @default.
• W4306165514 creator A5015116294 @default.
• W4306165514 creator A5015478204 @default.
• W4306165514 creator A5030775427 @default.
• W4306165514 creator A5080214754 @default.
• W4306165514 date "2022-10-14" @default.
• W4306165514 modified "2023-10-16" @default.
• W4306165514 title "Ask a Further Question or Give a List? How Should Conversational Agents Reply to Users’ Uncertain Queries" @default.
• W4306165514 cites W1545825584 @default.
• W4306165514 cites W1926036632 @default.
• W4306165514 cites W1968566124 @default.
• W4306165514 cites W1980446154 @default.
• W4306165514 cites W1991015565 @default.
• W4306165514 cites W1997313105 @default.
• W4306165514 cites W2011121091 @default.
• W4306165514 cites W2017297220 @default.
• W4306165514 cites W2030076237 @default.
• W4306165514 cites W2031108591 @default.
• W4306165514 cites W2071967340 @default.
• W4306165514 cites W2072500831 @default.
• W4306165514 cites W2075132641 @default.
• W4306165514 cites W2082781326 @default.
• W4306165514 cites W2087484885 @default.
• W4306165514 cites W2095953405 @default.
• W4306165514 cites W2099046433 @default.
• W4306165514 cites W2123755015 @default.
• W4306165514 cites W2140232903 @default.
• W4306165514 cites W2142705276 @default.
• W4306165514 cites W2150758961 @default.
• W4306165514 cites W2165332998 @default.
• W4306165514 cites W2345170862 @default.
• W4306165514 cites W2412060126 @default.
• W4306165514 cites W2415988181 @default.
• W4306165514 cites W2511785538 @default.
• W4306165514 cites W2537869288 @default.
• W4306165514 cites W2589387806 @default.
• W4306165514 cites W2599446660 @default.
• W4306165514 cites W2607399418 @default.
• W4306165514 cites W2610728795 @default.
• W4306165514 cites W2767887487 @default.
• W4306165514 cites W2789534411 @default.
• W4306165514 cites W2791477301 @default.
• W4306165514 cites W2805803836 @default.
• W4306165514 cites W2890735031 @default.
• W4306165514 cites W2895347675 @default.
• W4306165514 cites W2914188784 @default.
• W4306165514 cites W2940965681 @default.
• W4306165514 cites W2942476074 @default.
• W4306165514 cites W2945452260 @default.
• W4306165514 cites W2964543620 @default.
• W4306165514 cites W2972203331 @default.
• W4306165514 cites W2981912314 @default.
• W4306165514 cites W2995151517 @default.
• W4306165514 cites W2999641336 @default.
• W4306165514 cites W3006230258 @default.
• W4306165514 cites W3010595210 @default.
• W4306165514 cites W3015144378 @default.
• W4306165514 cites W3031597626 @default.
• W4306165514 cites W3036187971 @default.
• W4306165514 cites W3037805212 @default.
• W4306165514 cites W3082818995 @default.
• W4306165514 cites W3084602142 @default.
• W4306165514 cites W3102356365 @default.
• W4306165514 cites W3102614932 @default.
• W4306165514 cites W3159954916 @default.
• W4306165514 cites W3164749888 @default.
• W4306165514 cites W3187502111 @default.
• W4306165514 cites W3199674352 @default.
• W4306165514 cites W3202420168 @default.
• W4306165514 cites W3203015958 @default.
• W4306165514 cites W3214539377 @default.
• W4306165514 cites W4200280127 @default.
• W4306165514 cites W4205263608 @default.
• W4306165514 cites W42461611 @default.
• W4306165514 cites W4246809114 @default.
• W4306165514 cites W4255389056 @default.
• W4306165514 cites W4288359812 @default.
• W4306165514 cites W95067517 @default.
• W4306165514 cites W969897168 @default.
• W4306165514 doi "https://doi.org/10.1080/10447318.2022.2131265" @default.
• W4306165514 hasPublicationYear "2022" @default.
• W4306165514 type Work @default.
• W4306165514 citedByCount "1" @default.
• W4306165514 countsByYear W43061655142023 @default.
• W4306165514 crossrefType "journal-article" @default.
• W4306165514 hasAuthorship W4306165514A5015116294 @default.
• W4306165514 hasAuthorship W4306165514A5015478204 @default.
• W4306165514 hasAuthorship W4306165514A5030775427 @default.
• W4306165514 hasAuthorship W4306165514A5080214754 @default.
• W4306165514 hasConcept C10138342 @default.
• W4306165514 hasConcept C108827166 @default.
• W4306165514 hasConcept C111472728 @default.
• W4306165514 hasConcept C136764020 @default.
• W4306165514 hasConcept C138885662 @default.
• W4306165514 hasConcept C144133560 @default.
• W4306165514 hasConcept C23123220 @default.
• W4306165514 hasConcept C41008148 @default.

• next