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- W4307244581 abstract "Over the past decades crisis communication has emerged as one of the most important functions of public relations professionals. Feduik, Botero, and Pace provide essential guidance for crisis communication researchers seeking to explore this topic utilizing experimental research. Fediuk et al. note that scholars have explored crisis communication from two approaches to help crisis managers: form and content areas. Form research helps crisis managers better understand the different crisis episodes while content research focuses on exploring crisis messages and their effects on stakeholders. Their chapter examines methodological issues in crisis message research. Fediuk et al.'s primary interest rests with empirical studies that have examined how crisis communication impacts audiences. They first analyze current methodological considerations for empirical research in crisis messages and later provide considerations in methodology to move this area forward. Fediuk et al.'s chapter is the only revised chapter from the first edition of the Handbook of Crisis Communication . As editors, we believe the chapter is essential reading for crisis communication researchers. The chapter pairs nicely with Chapter 2 by Brown and Boman to provide valuable insights for the experimental study of crisis communication. Experimental studies are the way to demonstrate the effects of crisis responses." @default.
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- W4307244581 date "2022-10-25" @default.
- W4307244581 modified "2023-09-27" @default.
- W4307244581 title "Crisis Response Effectiveness" @default.
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- W4307244581 doi "https://doi.org/10.1002/9781119678953.ch3" @default.
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