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- W4309734328 abstract "The amount of internal communication research has flourished during the past decade, and scholars have examined the role of internal communication in affecting employee and organizational outcomes. Despite the increasing literature, knowledge, and research of internal communication in Latin America is largely missing. Given this reality, this study explored the status of internal communication in Latin America through the lens of 20 experienced internal communication professionals from nine Latin American countries. Taking a multi-iteration consensus-building approach, this Delphi study enabled the expert panel to individually elaborate and collectively evaluate shared observations regarding the definition, characteristics, importance, and current reality of the field. Specifically, this study examined how practitioners define and understand internal communication, the skills and knowledge needed to perform internal communication, the value of internal communication, and the state of internal communication practice in Latin America. The findings of the current study enriched and diversified the extant body of knowledge that is U.S. and European-centered." @default.
- W4309734328 created "2022-11-29" @default.
- W4309734328 creator A5002687471 @default.
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- W4309734328 date "2023-03-01" @default.
- W4309734328 modified "2023-10-16" @default.
- W4309734328 title "The state of internal communication in Latin America: An international Delphi study" @default.
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- W4309734328 doi "https://doi.org/10.1016/j.pubrev.2022.102262" @default.
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