Matches in SemOpenAlex for { <https://semopenalex.org/work/W4309736506> ?p ?o ?g. }
- W4309736506 endingPage "15267" @default.
- W4309736506 startingPage "15267" @default.
- W4309736506 abstract "The food delivery service is the most typical and visible example of online-to-offline (O2O) commerce. More consumers are using food delivery services for various reasons during the COVID-19 pandemic, making this business model viral worldwide. In the post-pandemic era, offering food delivery services will become the new normal for restaurants. Although a growing number of publications have focused on consumer behavior in this issue, no review paper has addressed current research and industry trends. Thus, this paper aims to review the literature published from 2020 to the present (October 2022) on consumers' use of food delivery services during the pandemic. A thematic review was conducted, with 40 articles searched from Scopus and Web of Science being included. Quantitative findings showed current research trends, and thematic analyses formed eight themes of factors influencing consumer behavior: (1) technical and utilitarian factors, (2) system-related attributes, (3) emotional and hedonic factors, (4) individual characteristics, (5) service quality, (6) risk-related factors, (7) social factors, and (8) food-related attributes. The paper also emphasizes COVID-19-related influences and suggests promising future research directions. The results offer insights into industry practices and starting points for future research." @default.
- W4309736506 created "2022-11-29" @default.
- W4309736506 creator A5018124527 @default.
- W4309736506 creator A5028538305 @default.
- W4309736506 creator A5058321346 @default.
- W4309736506 creator A5060246483 @default.
- W4309736506 creator A5085726668 @default.
- W4309736506 date "2022-11-18" @default.
- W4309736506 modified "2023-10-18" @default.
- W4309736506 title "A Thematic Review on Using Food Delivery Services during the Pandemic: Insights for the Post-COVID-19 Era" @default.
- W4309736506 cites W1574235309 @default.
- W4309736506 cites W1708393801 @default.
- W4309736506 cites W1721421031 @default.
- W4309736506 cites W1791587663 @default.
- W4309736506 cites W1989583504 @default.
- W4309736506 cites W2012765757 @default.
- W4309736506 cites W2033943395 @default.
- W4309736506 cites W2057012437 @default.
- W4309736506 cites W2092090987 @default.
- W4309736506 cites W2099697766 @default.
- W4309736506 cites W2100379340 @default.
- W4309736506 cites W2123534889 @default.
- W4309736506 cites W2151141708 @default.
- W4309736506 cites W2162739331 @default.
- W4309736506 cites W2316110746 @default.
- W4309736506 cites W2519569791 @default.
- W4309736506 cites W2896758249 @default.
- W4309736506 cites W2905270551 @default.
- W4309736506 cites W2948560807 @default.
- W4309736506 cites W2966032432 @default.
- W4309736506 cites W3008907729 @default.
- W4309736506 cites W3033876973 @default.
- W4309736506 cites W3043846689 @default.
- W4309736506 cites W3084258776 @default.
- W4309736506 cites W3085296423 @default.
- W4309736506 cites W3103966268 @default.
- W4309736506 cites W3107342792 @default.
- W4309736506 cites W3110964568 @default.
- W4309736506 cites W3113790206 @default.
- W4309736506 cites W3115393819 @default.
- W4309736506 cites W3116187224 @default.
- W4309736506 cites W3121735435 @default.
- W4309736506 cites W3125602811 @default.
- W4309736506 cites W3125976894 @default.
- W4309736506 cites W3130942144 @default.
- W4309736506 cites W3133079781 @default.
- W4309736506 cites W3137834915 @default.
- W4309736506 cites W3140160288 @default.
- W4309736506 cites W3143767110 @default.
- W4309736506 cites W3146210679 @default.
- W4309736506 cites W3153094513 @default.
- W4309736506 cites W3154083788 @default.
- W4309736506 cites W3157053143 @default.
- W4309736506 cites W3158209507 @default.
- W4309736506 cites W3160004369 @default.
- W4309736506 cites W3161105271 @default.
- W4309736506 cites W3162907586 @default.
- W4309736506 cites W3164014043 @default.
- W4309736506 cites W3165683872 @default.
- W4309736506 cites W3169670666 @default.
- W4309736506 cites W3172351351 @default.
- W4309736506 cites W3179826611 @default.
- W4309736506 cites W3180293092 @default.
- W4309736506 cites W3183563753 @default.
- W4309736506 cites W3194994088 @default.
- W4309736506 cites W3195411209 @default.
- W4309736506 cites W3195634232 @default.
- W4309736506 cites W3197482581 @default.
- W4309736506 cites W3198270724 @default.
- W4309736506 cites W3210907349 @default.
- W4309736506 cites W3215549880 @default.
- W4309736506 cites W4200025847 @default.
- W4309736506 cites W4200315345 @default.
- W4309736506 cites W4200370244 @default.
- W4309736506 cites W4200384079 @default.
- W4309736506 cites W4205706627 @default.
- W4309736506 cites W4210773306 @default.
- W4309736506 cites W4214492523 @default.
- W4309736506 cites W4214948503 @default.
- W4309736506 cites W4220753551 @default.
- W4309736506 cites W4224007326 @default.
- W4309736506 cites W4225398679 @default.
- W4309736506 cites W4246277771 @default.
- W4309736506 cites W4280488210 @default.
- W4309736506 cites W4280521856 @default.
- W4309736506 cites W4282958845 @default.
- W4309736506 cites W4283658434 @default.
- W4309736506 cites W4295141425 @default.
- W4309736506 doi "https://doi.org/10.3390/ijerph192215267" @default.
- W4309736506 hasPubMedId "https://pubmed.ncbi.nlm.nih.gov/36429983" @default.
- W4309736506 hasPublicationYear "2022" @default.
- W4309736506 type Work @default.
- W4309736506 citedByCount "9" @default.
- W4309736506 countsByYear W43097365062023 @default.
- W4309736506 crossrefType "journal-article" @default.
- W4309736506 hasAuthorship W4309736506A5018124527 @default.
- W4309736506 hasAuthorship W4309736506A5028538305 @default.
- W4309736506 hasAuthorship W4309736506A5058321346 @default.