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- W4310201991 abstract "Abstract British employment service delivery has shifted towards a model primed on core ‘workfare’ objectives – that is, enforcing behavioural compliance to work-related duties and expanding participation in work. Nevertheless, significant gaps remain in current knowledge about how workfare is implemented daily by frontline staff. The existing international street-level research on employment service delivery reveals how workers use a range of discretionary practices to achieve workfare objectives. Yet this research largely ignores how, in practice, a key aspect of enforcing behavioural compliance and encouraging work participation is through contending with its opposite – behavioural non-compliance. Analysing 13 interviews with frontline staff, this article contributes to street-level knowledge by revealing the ways managers and workers in British employment services are encouraged to detect and correct variations of claimant non-compliance." @default.
- W4310201991 created "2022-11-30" @default.
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- W4310201991 date "2022-11-28" @default.
- W4310201991 modified "2023-10-16" @default.
- W4310201991 title "‘You had to be the Detective’: Implementing Workfare in British Employment Services" @default.
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- W4310201991 doi "https://doi.org/10.1017/s0047279422000733" @default.
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