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- W4312821519 abstract "Digitalization has brought a revolutionary change in the mindset and habits of people and also playing a pivotal role to run economic activities. It has made the things faster and user friendly in every field, but the contribution of this innovation is incredible in banking sector. Innovative practices in banking sector have increased the productivity of this sector and simultaneously new changes in the system resulted reduced time cycle of service with large gamut of services, wide area, anytime anywhere services which is win-win situation for both parties' bank officials as well as customers. But the dark side of this innovative practice is safety and security issues which are the main constraint that preclude the people to use e- banking services. Present study has been done to know the mind-set, satisfaction level and degree of safety and security while using e-banking. Chi-square test has been used to validate hypotheses and results show that 90 percent people are digital banking services and 50 percent of total net banking users accepted that they have switched to Digi-banking due to its 24 hrs. availability and simple process." @default.
- W4312821519 created "2023-01-05" @default.
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- W4312821519 date "2022-10-13" @default.
- W4312821519 modified "2023-09-30" @default.
- W4312821519 title "Impact of Digitization in Banking Services on Customer Habits" @default.
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- W4312821519 doi "https://doi.org/10.1109/icrito56286.2022.9964770" @default.
- W4312821519 hasPublicationYear "2022" @default.
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