Matches in SemOpenAlex for { <https://semopenalex.org/work/W4313032306> ?p ?o ?g. }
- W4313032306 abstract "With the development of artificial intelligence (AI) and its applications, such as learning algorithms, it seems likely that work and organization will be profoundly reshaped. While this subject has been debated in broad terms (Arntz et al., 2016; Brynjolfsson & McAfee, 2014; Faraj et al., 2018), little has been written specifically from the perspective of employees (Phan et al., 2017). Little is known about the impact of AI on their work experiences and how they may respond. In a qualitative study of 27 bank employees, we investigated how learning algorithms shaped working conditions, how they affected autonomy and the meaning of work and how these constructs changed over time. The employees responded to the changes through job crafting behaviours (Wrzesniewski & Dutton, 2001). By considering the effects of the learning algorithms on the employees’ work experiences from their perspective, we offer a novel application of job crafting theory to AI technology. The employees responded to AI by changing task and relationship boundaries, and cognitively reframed their jobs. Their job crafting behaviours can be interpreted broadly as attempts to rebalance their levels of autonomy (which were initially reduced by the introduction of AI), to move toward closer personal relationships with customers and to reposition their meaning of work. In general, employees’ job crafting also had implications for employees’ managers, customers, and their work context in terms of the meaning of the AI tools and how they were used. Employees’ concerted response across the three job crafting dimensions underlines the importance of synergy across job crafting dimensions if they are to be successful in altering employees’ experience of work and enhancing the human value of their services.AbstractIn this qualitative study of 27 bank employees, we investigated how learning algorithms affected their working conditions, their autonomy and the meaning of their work. We show that employees responded to the AI-induced changes through job crafting behaviours (Wrzesniewski & Dutton, 2001). Employees reshaped their task and relationship boundaries, and cognitively reframed their jobs, to maintain their autonomy, their desired social relationships and the meaning of their work. By considering the effects of learning algorithms on the employees’ work experience from their perspective, we provide a novel application of job crafting theory. Employees’ concerted response across the three job crafting dimensions underlines the importance of synergy across job crafting dimensions if they are to be successful in altering employees’ experience of work and enhancing the human value of their services." @default.
- W4313032306 created "2023-01-06" @default.
- W4313032306 creator A5034327442 @default.
- W4313032306 creator A5044628637 @default.
- W4313032306 creator A5072634773 @default.
- W4313032306 date "2022-01-01" @default.
- W4313032306 modified "2023-09-30" @default.
- W4313032306 title "The Autonomy Tussle: AI Technology and Employee Job Crafting Responses" @default.
- W4313032306 cites W2031220560 @default.
- W4313032306 cites W2091847390 @default.
- W4313032306 cites W2113953571 @default.
- W4313032306 cites W2121272057 @default.
- W4313032306 cites W2321386522 @default.
- W4313032306 cites W2340782354 @default.
- W4313032306 cites W2526781987 @default.
- W4313032306 cites W2617955757 @default.
- W4313032306 cites W2619680664 @default.
- W4313032306 cites W2767236661 @default.
- W4313032306 cites W2779411701 @default.
- W4313032306 cites W2783479218 @default.
- W4313032306 cites W2792453939 @default.
- W4313032306 cites W2795116242 @default.
- W4313032306 cites W2806528326 @default.
- W4313032306 cites W2892380133 @default.
- W4313032306 cites W2899856450 @default.
- W4313032306 cites W2907433022 @default.
- W4313032306 cites W2946996332 @default.
- W4313032306 cites W2952487171 @default.
- W4313032306 cites W2990520658 @default.
- W4313032306 cites W2998691503 @default.
- W4313032306 cites W3039055470 @default.
- W4313032306 cites W3122548859 @default.
- W4313032306 cites W3124546389 @default.
- W4313032306 cites W3157172840 @default.
- W4313032306 cites W3161181201 @default.
- W4313032306 cites W4236781621 @default.
- W4313032306 doi "https://doi.org/10.7202/1094209ar" @default.
- W4313032306 hasPublicationYear "2022" @default.
- W4313032306 type Work @default.
- W4313032306 citedByCount "1" @default.
- W4313032306 countsByYear W43130323062023 @default.
- W4313032306 crossrefType "journal-article" @default.
- W4313032306 hasAuthorship W4313032306A5034327442 @default.
- W4313032306 hasAuthorship W4313032306A5044628637 @default.
- W4313032306 hasAuthorship W4313032306A5072634773 @default.
- W4313032306 hasConcept C12713177 @default.
- W4313032306 hasConcept C127413603 @default.
- W4313032306 hasConcept C139140526 @default.
- W4313032306 hasConcept C151730666 @default.
- W4313032306 hasConcept C154945302 @default.
- W4313032306 hasConcept C15744967 @default.
- W4313032306 hasConcept C162324750 @default.
- W4313032306 hasConcept C174954385 @default.
- W4313032306 hasConcept C17744445 @default.
- W4313032306 hasConcept C18762648 @default.
- W4313032306 hasConcept C187736073 @default.
- W4313032306 hasConcept C199539241 @default.
- W4313032306 hasConcept C2718322 @default.
- W4313032306 hasConcept C2779343474 @default.
- W4313032306 hasConcept C2780451532 @default.
- W4313032306 hasConcept C2780876879 @default.
- W4313032306 hasConcept C39549134 @default.
- W4313032306 hasConcept C41008148 @default.
- W4313032306 hasConcept C542102704 @default.
- W4313032306 hasConcept C58346731 @default.
- W4313032306 hasConcept C65414064 @default.
- W4313032306 hasConcept C77805123 @default.
- W4313032306 hasConcept C78519656 @default.
- W4313032306 hasConcept C86803240 @default.
- W4313032306 hasConceptScore W4313032306C12713177 @default.
- W4313032306 hasConceptScore W4313032306C127413603 @default.
- W4313032306 hasConceptScore W4313032306C139140526 @default.
- W4313032306 hasConceptScore W4313032306C151730666 @default.
- W4313032306 hasConceptScore W4313032306C154945302 @default.
- W4313032306 hasConceptScore W4313032306C15744967 @default.
- W4313032306 hasConceptScore W4313032306C162324750 @default.
- W4313032306 hasConceptScore W4313032306C174954385 @default.
- W4313032306 hasConceptScore W4313032306C17744445 @default.
- W4313032306 hasConceptScore W4313032306C18762648 @default.
- W4313032306 hasConceptScore W4313032306C187736073 @default.
- W4313032306 hasConceptScore W4313032306C199539241 @default.
- W4313032306 hasConceptScore W4313032306C2718322 @default.
- W4313032306 hasConceptScore W4313032306C2779343474 @default.
- W4313032306 hasConceptScore W4313032306C2780451532 @default.
- W4313032306 hasConceptScore W4313032306C2780876879 @default.
- W4313032306 hasConceptScore W4313032306C39549134 @default.
- W4313032306 hasConceptScore W4313032306C41008148 @default.
- W4313032306 hasConceptScore W4313032306C542102704 @default.
- W4313032306 hasConceptScore W4313032306C58346731 @default.
- W4313032306 hasConceptScore W4313032306C65414064 @default.
- W4313032306 hasConceptScore W4313032306C77805123 @default.
- W4313032306 hasConceptScore W4313032306C78519656 @default.
- W4313032306 hasConceptScore W4313032306C86803240 @default.
- W4313032306 hasIssue "3" @default.
- W4313032306 hasLocation W43130323061 @default.
- W4313032306 hasOpenAccess W4313032306 @default.
- W4313032306 hasPrimaryLocation W43130323061 @default.
- W4313032306 hasRelatedWork W132413899 @default.
- W4313032306 hasRelatedWork W1539682721 @default.
- W4313032306 hasRelatedWork W2004010711 @default.