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- W4313530094 abstract "The effect of emotions and personalisation on continuance use intentions in online health services is underexplored. Accordingly, we propose a research model for examining the impact of emotion- and personalisation-based factors on cancer website reuse intentions. We conducted a study using a real-world NGO cancer-support website, which was evaluated by 98 participants via an online questionnaire. Model relations were estimated using the PLS-SEM method. Our findings indicated that pre-use emotions did not significantly influence perceived personalisation. However, satisfaction with personalisation, and perceived usefulness mediated by satisfaction, increased reuse intentions. In addition, post-use positive emotions potentially influenced reuse intentions. Our paper, therefore, illustrates the applicability of theory regarding continuance use intentions to cancer-support websites and highlights the importance of personalisation for these purposes." @default.
- W4313530094 created "2023-01-06" @default.
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- W4313530094 date "2023-01-02" @default.
- W4313530094 modified "2023-10-01" @default.
- W4313530094 title "Effect of emotions and personalisation on cancer website reuse intentions" @default.
- W4313530094 doi "https://doi.org/10.48550/arxiv.2301.00886" @default.
- W4313530094 hasPublicationYear "2023" @default.
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