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- W4317033470 abstract "Purpose This research aims to gain a holistic understanding of how video conferencing (VC) apps' media characteristics influence individuals' perceptions of VC apps and, ultimately, their use and continued use in professional settings. Design/methodology/approach A conceptual research model is developed by integrating constructs from media synchronicity theory (MST), social presence theory and the unified theory of acceptance and use of technology (UTAUT2) model, as well as ubiquity, technicality and perceived fees. Structural equation modeling (SEM) is used to empirically test the conceptual model using data collected from 252 working professionals from the European Union. Findings The results reveal that while performance expectancy (PE) and facilitating conditions (FC) are fundamental to VC app use, these factors alone do not explain the use and continuing use of VC apps in the professional context. Media characteristics that include synchronicity, social presence, and ubiquity are equally crucial to professionals using VC apps. It also confirms the moderating effect of convergence on the relationship between synchronicity and PE and the moderating effect of technicality and perceived fees on the relationship between ubiquity and FC. Originality/value For researchers, the study offers insights into the extent to which technological and socially derived characteristics of VC apps influence the routine tasks undertaken by professionals in virtual work settings. For practitioners, recommendations pivotal to the use of VC apps are presented to promote higher acceptance and improved well-being of the professional workforce." @default.
- W4317033470 created "2023-01-18" @default.
- W4317033470 creator A5025286277 @default.
- W4317033470 creator A5055299685 @default.
- W4317033470 creator A5056230304 @default.
- W4317033470 creator A5082211210 @default.
- W4317033470 date "2023-01-19" @default.
- W4317033470 modified "2023-09-27" @default.
- W4317033470 title "Investigating the effect of media synchronicity in professional use of video conferencing applications" @default.
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