Matches in SemOpenAlex for { <https://semopenalex.org/work/W4317433238> ?p ?o ?g. }
- W4317433238 endingPage "75" @default.
- W4317433238 startingPage "75" @default.
- W4317433238 abstract "<ns4:p>Background: In the healthcare domain, patients’ trust in the hospital plays an instrumental role in determining the behavioral intention of the patient. This article attempts to investigate the impact of service quality perception on behavioral intention with the mediating effect of trust in the hospital and patient satisfaction. </ns4:p><ns4:p> Methods: This research was carried out in multispecialty hospitals located in Bangalore Urban and Mysore districts of Karnataka during August 2021. This was a questionnaire-based study and the sample size was 242. Statistical Package for the Social Science (SPSS) 27.0 and SmartPLS 3.0 software was used to analyze the data.</ns4:p><ns4:p> Results: The findings revealed that perceived service quality significantly influences trust through patient satisfaction (observed partial mediation) and patient satisfaction significantly impacts behavioral intention through trust (observed partial mediation).</ns4:p><ns4:p> Conclusion: This study empowers hospital managers to understand the factors influencing behavioral intention. Healthcare professionals must ensure that good quality service is delivered to enhance patient satisfaction and trust in adverse services, which influence behavioral intention among the patients.</ns4:p>" @default.
- W4317433238 created "2023-01-19" @default.
- W4317433238 creator A5014940441 @default.
- W4317433238 creator A5052652314 @default.
- W4317433238 creator A5072272294 @default.
- W4317433238 date "2023-01-19" @default.
- W4317433238 modified "2023-09-30" @default.
- W4317433238 title "A cross-sectional study on exploring the antecedents of patient’s revisit intention: Mediating role of trust in the hospital among patients in India" @default.
- W4317433238 cites W1522066660 @default.
- W4317433238 cites W1529051470 @default.
- W4317433238 cites W1594409761 @default.
- W4317433238 cites W1599944525 @default.
- W4317433238 cites W1941808304 @default.
- W4317433238 cites W1973527065 @default.
- W4317433238 cites W1978334805 @default.
- W4317433238 cites W1979191094 @default.
- W4317433238 cites W1984759043 @default.
- W4317433238 cites W1986776933 @default.
- W4317433238 cites W1987804544 @default.
- W4317433238 cites W1989376690 @default.
- W4317433238 cites W1995022725 @default.
- W4317433238 cites W2005092827 @default.
- W4317433238 cites W2005423324 @default.
- W4317433238 cites W2007857404 @default.
- W4317433238 cites W2008683253 @default.
- W4317433238 cites W2008980218 @default.
- W4317433238 cites W2009895797 @default.
- W4317433238 cites W2018101025 @default.
- W4317433238 cites W2021516682 @default.
- W4317433238 cites W2023580352 @default.
- W4317433238 cites W2031025984 @default.
- W4317433238 cites W2036007550 @default.
- W4317433238 cites W2036807896 @default.
- W4317433238 cites W2040641542 @default.
- W4317433238 cites W2046752514 @default.
- W4317433238 cites W2046915401 @default.
- W4317433238 cites W2052778859 @default.
- W4317433238 cites W2054598603 @default.
- W4317433238 cites W2056201550 @default.
- W4317433238 cites W2056399247 @default.
- W4317433238 cites W2066090712 @default.
- W4317433238 cites W2067270077 @default.
- W4317433238 cites W2082530952 @default.
- W4317433238 cites W2096072455 @default.
- W4317433238 cites W2097807832 @default.
- W4317433238 cites W2099697766 @default.
- W4317433238 cites W2100515556 @default.
- W4317433238 cites W2100824022 @default.
- W4317433238 cites W2108166263 @default.
- W4317433238 cites W2117603212 @default.
- W4317433238 cites W2119215257 @default.
- W4317433238 cites W2121856301 @default.
- W4317433238 cites W2137247419 @default.
- W4317433238 cites W2137301320 @default.
- W4317433238 cites W2137373114 @default.
- W4317433238 cites W2141636284 @default.
- W4317433238 cites W2144035176 @default.
- W4317433238 cites W2147490991 @default.
- W4317433238 cites W2150511581 @default.
- W4317433238 cites W2152159961 @default.
- W4317433238 cites W2153905242 @default.
- W4317433238 cites W2162109160 @default.
- W4317433238 cites W2163084639 @default.
- W4317433238 cites W2175227141 @default.
- W4317433238 cites W2586054791 @default.
- W4317433238 cites W2593174894 @default.
- W4317433238 cites W2603032701 @default.
- W4317433238 cites W2608345974 @default.
- W4317433238 cites W2728738175 @default.
- W4317433238 cites W2734947723 @default.
- W4317433238 cites W2752236741 @default.
- W4317433238 cites W2809116896 @default.
- W4317433238 cites W2901318115 @default.
- W4317433238 cites W2913568465 @default.
- W4317433238 cites W2917953428 @default.
- W4317433238 cites W2941948472 @default.
- W4317433238 cites W2943865193 @default.
- W4317433238 cites W2951674807 @default.
- W4317433238 cites W2981618218 @default.
- W4317433238 cites W2987718377 @default.
- W4317433238 cites W2990995700 @default.
- W4317433238 cites W3124529843 @default.
- W4317433238 cites W3196897754 @default.
- W4317433238 cites W4234664259 @default.
- W4317433238 cites W4238483310 @default.
- W4317433238 cites W4243667233 @default.
- W4317433238 cites W4244286381 @default.
- W4317433238 cites W2020064034 @default.
- W4317433238 doi "https://doi.org/10.12688/f1000research.128220.1" @default.
- W4317433238 hasPublicationYear "2023" @default.
- W4317433238 type Work @default.
- W4317433238 citedByCount "0" @default.
- W4317433238 crossrefType "journal-article" @default.
- W4317433238 hasAuthorship W4317433238A5014940441 @default.
- W4317433238 hasAuthorship W4317433238A5052652314 @default.
- W4317433238 hasAuthorship W4317433238A5072272294 @default.
- W4317433238 hasBestOaLocation W43174332381 @default.
- W4317433238 hasConcept C105795698 @default.