Matches in SemOpenAlex for { <https://semopenalex.org/work/W4319082008> ?p ?o ?g. }
- W4319082008 endingPage "61" @default.
- W4319082008 startingPage "46" @default.
- W4319082008 abstract "Islamic banking is becoming a major alternative to conventional banking in many parts of the world, including the Gulf region. Although one of the prevalent reasons includes religious inclination, the variety of products added by Islamic banks contributes to customers switching from conventional to Islamic banking. This study analyses the factors responsible for customers’ decision to switch to Islamic banking in Oman through a questionnaire survey from Omani nationals in Muscat, Salalah, and Sohar. The data analysis tool included Structural Equation Modelling (SEM) analysis using SPSS and AMOS software. Some of the variables incorporated in the study include physical quality, outcome quality, interaction quality, customer satisfaction, trust, price, religion, and social prestige, which are the dependent variables. The independent variable includes the decision to switch. These variables have been incorporated to evaluate their impact on customers’ decision-making to switch from conventional to Islamic banking. The results indicate that interaction quality significantly influences the switching decision, whereas physical environment and outcome quality could not influence the decision. Moreover, customer satisfaction and trust positively affect the decision. Religion significantly influences switching decisions, while the price and social prestige have no association with it. The findings suggest that religion is a strong determinant and positively impacts switching decisions. Additionally, the people of Oman consider the quality of service, customer service, and trust before switching decisions." @default.
- W4319082008 created "2023-02-04" @default.
- W4319082008 creator A5081756897 @default.
- W4319082008 date "2023-02-03" @default.
- W4319082008 modified "2023-09-27" @default.
- W4319082008 title "Determinants of Consumers’ Decision to Switch to Islamic Banking System: A Case Study of Oman" @default.
- W4319082008 cites W1990867794 @default.
- W4319082008 cites W1998122948 @default.
- W4319082008 cites W2150537446 @default.
- W4319082008 cites W2151694441 @default.
- W4319082008 cites W2227243920 @default.
- W4319082008 cites W2280271332 @default.
- W4319082008 cites W2318642753 @default.
- W4319082008 cites W2380334158 @default.
- W4319082008 cites W2516440938 @default.
- W4319082008 cites W2538623560 @default.
- W4319082008 cites W2542060319 @default.
- W4319082008 cites W2545816455 @default.
- W4319082008 cites W2581495188 @default.
- W4319082008 cites W2589627943 @default.
- W4319082008 cites W2598724835 @default.
- W4319082008 cites W2600140283 @default.
- W4319082008 cites W2620572783 @default.
- W4319082008 cites W2623886678 @default.
- W4319082008 cites W2787208500 @default.
- W4319082008 cites W2792682563 @default.
- W4319082008 cites W2799918783 @default.
- W4319082008 cites W2850635687 @default.
- W4319082008 cites W2905811773 @default.
- W4319082008 cites W2907545252 @default.
- W4319082008 cites W2950929141 @default.
- W4319082008 cites W2966365050 @default.
- W4319082008 cites W2972361912 @default.
- W4319082008 cites W2994137363 @default.
- W4319082008 cites W3039338010 @default.
- W4319082008 cites W3112259475 @default.
- W4319082008 cites W3119308304 @default.
- W4319082008 cites W3134036672 @default.
- W4319082008 cites W3181601308 @default.
- W4319082008 cites W3209682731 @default.
- W4319082008 cites W4213459128 @default.
- W4319082008 doi "https://doi.org/10.1177/23477989221143833" @default.
- W4319082008 hasPublicationYear "2023" @default.
- W4319082008 type Work @default.
- W4319082008 citedByCount "0" @default.
- W4319082008 crossrefType "journal-article" @default.
- W4319082008 hasAuthorship W4319082008A5081756897 @default.
- W4319082008 hasConcept C111472728 @default.
- W4319082008 hasConcept C119857082 @default.
- W4319082008 hasConcept C138885662 @default.
- W4319082008 hasConcept C140781008 @default.
- W4319082008 hasConcept C144133560 @default.
- W4319082008 hasConcept C15744967 @default.
- W4319082008 hasConcept C162853370 @default.
- W4319082008 hasConcept C191511416 @default.
- W4319082008 hasConcept C27206212 @default.
- W4319082008 hasConcept C27574286 @default.
- W4319082008 hasConcept C2776035688 @default.
- W4319082008 hasConcept C2778329345 @default.
- W4319082008 hasConcept C2779530757 @default.
- W4319082008 hasConcept C2780378061 @default.
- W4319082008 hasConcept C41008148 @default.
- W4319082008 hasConcept C41895202 @default.
- W4319082008 hasConcept C4445939 @default.
- W4319082008 hasConcept C46312422 @default.
- W4319082008 hasConcept C71104824 @default.
- W4319082008 hasConceptScore W4319082008C111472728 @default.
- W4319082008 hasConceptScore W4319082008C119857082 @default.
- W4319082008 hasConceptScore W4319082008C138885662 @default.
- W4319082008 hasConceptScore W4319082008C140781008 @default.
- W4319082008 hasConceptScore W4319082008C144133560 @default.
- W4319082008 hasConceptScore W4319082008C15744967 @default.
- W4319082008 hasConceptScore W4319082008C162853370 @default.
- W4319082008 hasConceptScore W4319082008C191511416 @default.
- W4319082008 hasConceptScore W4319082008C27206212 @default.
- W4319082008 hasConceptScore W4319082008C27574286 @default.
- W4319082008 hasConceptScore W4319082008C2776035688 @default.
- W4319082008 hasConceptScore W4319082008C2778329345 @default.
- W4319082008 hasConceptScore W4319082008C2779530757 @default.
- W4319082008 hasConceptScore W4319082008C2780378061 @default.
- W4319082008 hasConceptScore W4319082008C41008148 @default.
- W4319082008 hasConceptScore W4319082008C41895202 @default.
- W4319082008 hasConceptScore W4319082008C4445939 @default.
- W4319082008 hasConceptScore W4319082008C46312422 @default.
- W4319082008 hasConceptScore W4319082008C71104824 @default.
- W4319082008 hasIssue "1" @default.
- W4319082008 hasLocation W43190820081 @default.
- W4319082008 hasOpenAccess W4319082008 @default.
- W4319082008 hasPrimaryLocation W43190820081 @default.
- W4319082008 hasRelatedWork W1983532449 @default.
- W4319082008 hasRelatedWork W2163885464 @default.
- W4319082008 hasRelatedWork W2408876202 @default.
- W4319082008 hasRelatedWork W2736308830 @default.
- W4319082008 hasRelatedWork W2753047320 @default.
- W4319082008 hasRelatedWork W2937437986 @default.
- W4319082008 hasRelatedWork W3121310208 @default.
- W4319082008 hasRelatedWork W3158779454 @default.
- W4319082008 hasRelatedWork W3209975098 @default.