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• W4319225548 abstract "In this study, the cost difference and/or surplus between the target cost levels achieved by assessing customer expectations based on 12 different criteria with the current cost levels of the manufacturers to the smartphone components were analyzed using quality function deployment and Grey System Theory. At first, the expectations of the consumers from a smartphone were determined with the help of a survey and the degrees of greyness levels are presented in order to reflect the uncertainties of the customer expectations. Two different degrees of greyness values are proposed using the degree of greyness level. One is calculated by using the degree of greyness level for each customer requirement indicator. Also, another white number is calculated by using the mean total of the degree of greyness levels for each customer requirement as a whole system degree of greyness. Then, the relation between technical measurements and the customer requirements are given by determining the intensity of importance levels for the house of quality matrix. The degree of greyness values based model and the technical measurements related to the customer requirement are summarized in the house of quality matrix. Later, in order to analyze these features, quality function deployment model that is based on the degree of greyness values is proposed to determine customer needs." @default.
• W4319225548 created "2023-02-05" @default.
• W4319225548 creator A5008941783 @default.
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• W4319225548 creator A5088042474 @default.
• W4319225548 date "2023-01-01" @default.
• W4319225548 modified "2023-10-18" @default.
• W4319225548 title "A Cost Level Analysis for the Components of the Smartphones Using Greyness Based Quality Function Deployment" @default.
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• W4319225548 doi "https://doi.org/10.1007/978-981-19-3424-7_12" @default.
• W4319225548 hasPublicationYear "2023" @default.
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