Matches in SemOpenAlex for { <https://semopenalex.org/work/W4324149647> ?p ?o ?g. }
- W4324149647 endingPage "85" @default.
- W4324149647 startingPage "85" @default.
- W4324149647 abstract "This study analyzes the impact of blockchain mobile payment services on customer loyalty intention through the mediating role of service quality, privacy and security, and customer satisfaction in the Bangladeshi hospitality industry. Data were collected through a survey using a structured questionnaire from 326 respondents who stayed in 4- and 5-star hotels in Chattogram and Cox’s Bazar. Respondents’ (N = 326) opinions were analyzed employing Smart PLS software. The results ensure that privacy and security and customer satisfaction mediate the blockchain-based mobile payment services and loyalty intention relationship. However, service quality does not mediate that relationship. The findings of the mediation effect of privacy and security and customer satisfaction are a unique contribution to the blockchain literature in the field of the hospitality industry. Hoteliers are encouraged to employ appropriate blockchain mobile payment services for better quality customer service and ensured safety and security, and in turn, loyalty intention." @default.
- W4324149647 created "2023-03-15" @default.
- W4324149647 creator A5029466128 @default.
- W4324149647 creator A5041885830 @default.
- W4324149647 creator A5058932507 @default.
- W4324149647 creator A5062376548 @default.
- W4324149647 creator A5087797928 @default.
- W4324149647 date "2023-03-14" @default.
- W4324149647 modified "2023-10-16" @default.
- W4324149647 title "Can Blockchain Payment Services Influence Customers’ Loyalty Intention in the Hospitality Industry? A Mediation Assessment" @default.
- W4324149647 cites W1564945544 @default.
- W4324149647 cites W1791587663 @default.
- W4324149647 cites W2035102340 @default.
- W4324149647 cites W2058287650 @default.
- W4324149647 cites W2099697766 @default.
- W4324149647 cites W2150238850 @default.
- W4324149647 cites W2150482479 @default.
- W4324149647 cites W2166982098 @default.
- W4324149647 cites W2223470559 @default.
- W4324149647 cites W2300684663 @default.
- W4324149647 cites W2345815377 @default.
- W4324149647 cites W2417760852 @default.
- W4324149647 cites W2491586197 @default.
- W4324149647 cites W2560122591 @default.
- W4324149647 cites W2598563447 @default.
- W4324149647 cites W2600147483 @default.
- W4324149647 cites W2602394093 @default.
- W4324149647 cites W2766942789 @default.
- W4324149647 cites W2789525031 @default.
- W4324149647 cites W2850635687 @default.
- W4324149647 cites W2888318871 @default.
- W4324149647 cites W2906884625 @default.
- W4324149647 cites W2911484033 @default.
- W4324149647 cites W2916643352 @default.
- W4324149647 cites W2921088707 @default.
- W4324149647 cites W2943112174 @default.
- W4324149647 cites W2946753740 @default.
- W4324149647 cites W2976498840 @default.
- W4324149647 cites W2976745054 @default.
- W4324149647 cites W2981050032 @default.
- W4324149647 cites W2987912533 @default.
- W4324149647 cites W2995576379 @default.
- W4324149647 cites W3004579624 @default.
- W4324149647 cites W3005445327 @default.
- W4324149647 cites W3006287691 @default.
- W4324149647 cites W3035153298 @default.
- W4324149647 cites W3040298565 @default.
- W4324149647 cites W3080956859 @default.
- W4324149647 cites W3082214275 @default.
- W4324149647 cites W3111566690 @default.
- W4324149647 cites W3125976894 @default.
- W4324149647 cites W3134576805 @default.
- W4324149647 cites W3156051440 @default.
- W4324149647 cites W3157455851 @default.
- W4324149647 cites W3165011413 @default.
- W4324149647 cites W3165623839 @default.
- W4324149647 cites W3169684169 @default.
- W4324149647 cites W3209547067 @default.
- W4324149647 cites W4205826854 @default.
- W4324149647 cites W4281645392 @default.
- W4324149647 cites W4283784539 @default.
- W4324149647 cites W4285811854 @default.
- W4324149647 cites W4304974597 @default.
- W4324149647 cites W4311970244 @default.
- W4324149647 cites W4318825534 @default.
- W4324149647 doi "https://doi.org/10.3390/admsci13030085" @default.
- W4324149647 hasPublicationYear "2023" @default.
- W4324149647 type Work @default.
- W4324149647 citedByCount "3" @default.
- W4324149647 countsByYear W43241496472023 @default.
- W4324149647 crossrefType "journal-article" @default.
- W4324149647 hasAuthorship W4324149647A5029466128 @default.
- W4324149647 hasAuthorship W4324149647A5041885830 @default.
- W4324149647 hasAuthorship W4324149647A5058932507 @default.
- W4324149647 hasAuthorship W4324149647A5062376548 @default.
- W4324149647 hasAuthorship W4324149647A5087797928 @default.
- W4324149647 hasBestOaLocation W43241496471 @default.
- W4324149647 hasConcept C10138342 @default.
- W4324149647 hasConcept C107482638 @default.
- W4324149647 hasConcept C139043278 @default.
- W4324149647 hasConcept C140781008 @default.
- W4324149647 hasConcept C144133560 @default.
- W4324149647 hasConcept C145097563 @default.
- W4324149647 hasConcept C146897074 @default.
- W4324149647 hasConcept C160949748 @default.
- W4324149647 hasConcept C162853370 @default.
- W4324149647 hasConcept C17744445 @default.
- W4324149647 hasConcept C179420905 @default.
- W4324149647 hasConcept C18918823 @default.
- W4324149647 hasConcept C191511416 @default.
- W4324149647 hasConcept C199539241 @default.
- W4324149647 hasConcept C2776967331 @default.
- W4324149647 hasConcept C2780378061 @default.
- W4324149647 hasConcept C525551149 @default.
- W4324149647 hasConceptScore W4324149647C10138342 @default.
- W4324149647 hasConceptScore W4324149647C107482638 @default.
- W4324149647 hasConceptScore W4324149647C139043278 @default.
- W4324149647 hasConceptScore W4324149647C140781008 @default.