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- W4367156771 abstract "Abstract Purpose: This study aims to examine and analyze the effect of effectiveness of the E-SPT function, Tax Services and the Application of E-SPT on the satisfaction of individual taxpayers. Methodology: In this study, the data used to measure the effect of Functional E-SPT, Tax Services and Application of E-SPT on Individual Taxpayers Satisfaction by distributing questionnaires to Taxpayers at KPP Serpong Pratama. The number of respondents who filled out the questionnaire was 100 respondents. Findings: The results of previous tests have examined the effect of implementing e-SPT and tax services but not on the satisfaction of individual taxpayers. Here, the researcher wants to add a function variable, tax service, and also the application of e-SPT to measure and compare with previous research. Novelty: This study continues previous research by using a different population and adding a new variable. Keywords: Effectiveness Of Functions, Services, And Implementation Of E-Spt, Satisfaction Of Taxpayer Of Personal People" @default.
- W4367156771 created "2023-04-28" @default.
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- W4367156771 date "2022-12-31" @default.
- W4367156771 modified "2023-10-16" @default.
- W4367156771 title "Effect of The Effectiveness of Functions, Services and Implementation of E-SPT in The Era of The Covid-19 Pandemic on The Satisfaction of Taxpayer of Personal People in The South Tangerang Region" @default.
- W4367156771 doi "https://doi.org/10.14421/jai.2022.1.2.084-092" @default.
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