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- W4376506936 abstract "Purpose This study aims to determine the role of intellectual capital (IC) on financial performance (FP), the mediating effect of high-performance work practices (HPWPs) and the moderating role of big data analytics on the banking sector operating in Pakistan. Design/methodology/approach This study collected quantitative and cross-sectional data using structured questionnaire forms distributed to selected targeted respondents using a convenient sampling technique. The 518 useable questionnaires were analysed using the SmartPLS software through a structural equation modelling technique to test the proposed research hypotheses. Findings The study results revealed that IC has shown an impact on FP. The role of HPWP significantly mediates between IC and FP, while the moderating role of big data analytics remains insignificant. Practical implications This study highlights IC's role in enhancing FP in the Pakistani banking sector. It will bring a higher quality IC in the banking sector, and they will be better positioned to serve the community. Policymakers need to invest in IC and HPWP and utilise BDA, which will boost FP and uplift the quality of the banking sector. Originality/value This study extends the concept of IC and adds the theoretical role of HPWPs and big data analytics in the literature on IC, along with the contextual application. The study also develops a unique role of the integrated IC model theory with a relationship to the banking sector of Pakistan." @default.
- W4376506936 created "2023-05-15" @default.
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- W4376506936 date "2023-05-15" @default.
- W4376506936 modified "2023-09-27" @default.
- W4376506936 title "When and how big data analytics and work practices impact on financial performance: an intellectual capital perspective from banking industry" @default.
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- W4376506936 doi "https://doi.org/10.1108/k-11-2022-1623" @default.
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