Matches in SemOpenAlex for { <https://semopenalex.org/work/W4377206095> ?p ?o ?g. }
Showing items 1 to 75 of
75
with 100 items per page.
- W4377206095 abstract "Student satisfaction is important for some students besides student loyalty which can be influenced by several factors, one of which is the quality of service and infrastructure which students are also expected to create a good campus atmosphere. This study aims to determine whether the quality of service and infrastructure has an effect on student satisfaction through student loyalty at the Faculty of Administrative Sciences, Universitas Brawijaya Malang. This research method is a quantitative method using SPSS 22 for Windows. The type of data collection used is primary data in the form of data collected through filling out questionnaires distributed to 100 students using a research scale, namely the Likert scale. The data analysis used is path analysis. , validity test, reliability test, classical assumption test, Sobel test, F test, and t test. The results of this study indicate that the value of t count (2.115 and 2.403 ) > t table (1.984), F arithmetic value (60.685 and 25.923) > F table (3.09). This means that either simultaneously or partially there is a significant influence on service quality and infrastructure has a direct influence on student satisfaction, service quality and infrastructure have a direct influence on student loyalty. Student loyalty as an intervening variable can mediate the indirect effect of service quality and infrastructure on student satisfaction." @default.
- W4377206095 created "2023-05-22" @default.
- W4377206095 creator A5083240045 @default.
- W4377206095 date "2022-02-15" @default.
- W4377206095 modified "2023-09-25" @default.
- W4377206095 title "Quality of Administrative Services and Campus Infrastructure on Student Satisfaction with Student Loyalty as Intervening Variables at The Faculty of Administrative Science Universitas Brawijaya" @default.
- W4377206095 doi "https://doi.org/10.21776/ub.wacana.2022.025.01.04" @default.
- W4377206095 hasPublicationYear "2022" @default.
- W4377206095 type Work @default.
- W4377206095 citedByCount "0" @default.
- W4377206095 crossrefType "journal-article" @default.
- W4377206095 hasAuthorship W4377206095A5083240045 @default.
- W4377206095 hasBestOaLocation W43772060951 @default.
- W4377206095 hasConcept C105776082 @default.
- W4377206095 hasConcept C105795698 @default.
- W4377206095 hasConcept C111472728 @default.
- W4377206095 hasConcept C124936454 @default.
- W4377206095 hasConcept C133462117 @default.
- W4377206095 hasConcept C138496976 @default.
- W4377206095 hasConcept C138885662 @default.
- W4377206095 hasConcept C140781008 @default.
- W4377206095 hasConcept C144133560 @default.
- W4377206095 hasConcept C151730666 @default.
- W4377206095 hasConcept C15744967 @default.
- W4377206095 hasConcept C162853370 @default.
- W4377206095 hasConcept C205649164 @default.
- W4377206095 hasConcept C2776967331 @default.
- W4377206095 hasConcept C2777267654 @default.
- W4377206095 hasConcept C2778755073 @default.
- W4377206095 hasConcept C2779530757 @default.
- W4377206095 hasConcept C2780378061 @default.
- W4377206095 hasConcept C33923547 @default.
- W4377206095 hasConcept C58640448 @default.
- W4377206095 hasConcept C82793941 @default.
- W4377206095 hasConcept C86803240 @default.
- W4377206095 hasConceptScore W4377206095C105776082 @default.
- W4377206095 hasConceptScore W4377206095C105795698 @default.
- W4377206095 hasConceptScore W4377206095C111472728 @default.
- W4377206095 hasConceptScore W4377206095C124936454 @default.
- W4377206095 hasConceptScore W4377206095C133462117 @default.
- W4377206095 hasConceptScore W4377206095C138496976 @default.
- W4377206095 hasConceptScore W4377206095C138885662 @default.
- W4377206095 hasConceptScore W4377206095C140781008 @default.
- W4377206095 hasConceptScore W4377206095C144133560 @default.
- W4377206095 hasConceptScore W4377206095C151730666 @default.
- W4377206095 hasConceptScore W4377206095C15744967 @default.
- W4377206095 hasConceptScore W4377206095C162853370 @default.
- W4377206095 hasConceptScore W4377206095C205649164 @default.
- W4377206095 hasConceptScore W4377206095C2776967331 @default.
- W4377206095 hasConceptScore W4377206095C2777267654 @default.
- W4377206095 hasConceptScore W4377206095C2778755073 @default.
- W4377206095 hasConceptScore W4377206095C2779530757 @default.
- W4377206095 hasConceptScore W4377206095C2780378061 @default.
- W4377206095 hasConceptScore W4377206095C33923547 @default.
- W4377206095 hasConceptScore W4377206095C58640448 @default.
- W4377206095 hasConceptScore W4377206095C82793941 @default.
- W4377206095 hasConceptScore W4377206095C86803240 @default.
- W4377206095 hasIssue "01" @default.
- W4377206095 hasLocation W43772060951 @default.
- W4377206095 hasOpenAccess W4377206095 @default.
- W4377206095 hasPrimaryLocation W43772060951 @default.
- W4377206095 hasRelatedWork W2078310494 @default.
- W4377206095 hasRelatedWork W2561293273 @default.
- W4377206095 hasRelatedWork W2962743446 @default.
- W4377206095 hasRelatedWork W3003209260 @default.
- W4377206095 hasRelatedWork W3159731677 @default.
- W4377206095 hasRelatedWork W3171134599 @default.
- W4377206095 hasRelatedWork W4212897752 @default.
- W4377206095 hasRelatedWork W4242478020 @default.
- W4377206095 hasRelatedWork W4321600915 @default.
- W4377206095 hasRelatedWork W4386594731 @default.
- W4377206095 hasVolume "25" @default.
- W4377206095 isParatext "false" @default.
- W4377206095 isRetracted "false" @default.
- W4377206095 workType "article" @default.