Matches in SemOpenAlex for { <https://semopenalex.org/work/W4381166475> ?p ?o ?g. }
Showing items 1 to 75 of
75
with 100 items per page.
- W4381166475 abstract "The local government, ward councillors and traditional leaders are considered as the first levels of point of communications which is closer to the people and expected to deliver the needs of the people. The lack of municipality resources/equipment, training of municipal employees, community engagements and the exclusion of the community in decision-making contribute service delivery challenges in the Msunduzi Municipality. The service delivery challenges of the municipality, induna (chief) and ward councillors have certain elements that do not easily satisfy the needs of the people if they are not solved effectively. During the data collection it was found that the majority of community members who participated in this study had a negative response towards the assessments of their level of satisfaction with regards to the services delivered to them. Some individuals did not have negative responses to some of the questions due to personal reasons. The induna lost interest in participating because he mentioned that the majority of the community decisions are taken by the councillor and as he is newly appointed. He has not performed all his duties as yet. The rationale of this study is to suggest measures to be implemented to address service delivery backlogs. The mixedmethods approach and the triangulation mixed method design was used for this particular study in order to get sufficient depth and detail of service delivery issues in the municipality. A sampling size formula developed by Sekaran (2016) was used to determine that 61 participants formed an appropriate sample size for this study. Purposive sampling was used for this study because the whole population and sampling frame were available. The primary data was collected through self-administered questionnaires that were personally administered to the community members by the researcher. Primary data was also collected by conducting interviews with the municipality employees, ward councillor and induna. Based on the findings of the study it was recommended that future researchers use this research as a case study in other areas from other municipalities in order to understand the role of municipalities in stimulating service delivery" @default.
- W4381166475 created "2023-06-20" @default.
- W4381166475 creator A5092201027 @default.
- W4381166475 date "2023-06-19" @default.
- W4381166475 modified "2023-09-30" @default.
- W4381166475 title "Service delivery challenges in Gezubuso rural area of Msunduzi municipality" @default.
- W4381166475 doi "https://doi.org/10.51415/10321/4816" @default.
- W4381166475 hasPublicationYear "2023" @default.
- W4381166475 type Work @default.
- W4381166475 citedByCount "0" @default.
- W4381166475 crossrefType "dissertation" @default.
- W4381166475 hasAuthorship W4381166475A5092201027 @default.
- W4381166475 hasBestOaLocation W43811664751 @default.
- W4381166475 hasConcept C100363876 @default.
- W4381166475 hasConcept C10138342 @default.
- W4381166475 hasConcept C138885662 @default.
- W4381166475 hasConcept C144133560 @default.
- W4381166475 hasConcept C162853370 @default.
- W4381166475 hasConcept C17744445 @default.
- W4381166475 hasConcept C182306322 @default.
- W4381166475 hasConcept C185592680 @default.
- W4381166475 hasConcept C198531522 @default.
- W4381166475 hasConcept C2524010 @default.
- W4381166475 hasConcept C2778137410 @default.
- W4381166475 hasConcept C2778719706 @default.
- W4381166475 hasConcept C2780378061 @default.
- W4381166475 hasConcept C28719098 @default.
- W4381166475 hasConcept C2908647359 @default.
- W4381166475 hasConcept C3116431 @default.
- W4381166475 hasConcept C33923547 @default.
- W4381166475 hasConcept C39549134 @default.
- W4381166475 hasConcept C41895202 @default.
- W4381166475 hasConcept C43617362 @default.
- W4381166475 hasConcept C68595000 @default.
- W4381166475 hasConcept C71924100 @default.
- W4381166475 hasConcept C99454951 @default.
- W4381166475 hasConceptScore W4381166475C100363876 @default.
- W4381166475 hasConceptScore W4381166475C10138342 @default.
- W4381166475 hasConceptScore W4381166475C138885662 @default.
- W4381166475 hasConceptScore W4381166475C144133560 @default.
- W4381166475 hasConceptScore W4381166475C162853370 @default.
- W4381166475 hasConceptScore W4381166475C17744445 @default.
- W4381166475 hasConceptScore W4381166475C182306322 @default.
- W4381166475 hasConceptScore W4381166475C185592680 @default.
- W4381166475 hasConceptScore W4381166475C198531522 @default.
- W4381166475 hasConceptScore W4381166475C2524010 @default.
- W4381166475 hasConceptScore W4381166475C2778137410 @default.
- W4381166475 hasConceptScore W4381166475C2778719706 @default.
- W4381166475 hasConceptScore W4381166475C2780378061 @default.
- W4381166475 hasConceptScore W4381166475C28719098 @default.
- W4381166475 hasConceptScore W4381166475C2908647359 @default.
- W4381166475 hasConceptScore W4381166475C3116431 @default.
- W4381166475 hasConceptScore W4381166475C33923547 @default.
- W4381166475 hasConceptScore W4381166475C39549134 @default.
- W4381166475 hasConceptScore W4381166475C41895202 @default.
- W4381166475 hasConceptScore W4381166475C43617362 @default.
- W4381166475 hasConceptScore W4381166475C68595000 @default.
- W4381166475 hasConceptScore W4381166475C71924100 @default.
- W4381166475 hasConceptScore W4381166475C99454951 @default.
- W4381166475 hasLocation W43811664751 @default.
- W4381166475 hasOpenAccess W4381166475 @default.
- W4381166475 hasPrimaryLocation W43811664751 @default.
- W4381166475 hasRelatedWork W2803017547 @default.
- W4381166475 hasRelatedWork W2907603432 @default.
- W4381166475 hasRelatedWork W3001712927 @default.
- W4381166475 hasRelatedWork W3045314618 @default.
- W4381166475 hasRelatedWork W4205100218 @default.
- W4381166475 hasRelatedWork W4239980681 @default.
- W4381166475 hasRelatedWork W4283167862 @default.
- W4381166475 hasRelatedWork W4352986694 @default.
- W4381166475 hasRelatedWork W4367307801 @default.
- W4381166475 hasRelatedWork W4381894264 @default.
- W4381166475 isParatext "false" @default.
- W4381166475 isRetracted "false" @default.
- W4381166475 workType "dissertation" @default.