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- W4381744967 abstract "In this position paper, we highlight the importance of human factors, especially cognition, for operations management during the transition from Industry 4.0 to 5.0 and within. We argue that the increasing prevalence of (digital) technology and data for manufacturing operations urges human-centered approaches and solutions, as well—to enable efficient and effective operations that benefit from both humans' and technologies' strengths. To stress our point, we give examples from behavioral operations management where technology may both foster or mitigate deviations from rational decision-making. In addition, we show prospects of human-AI interaction and explainable AI, specifically by using visualizations, to improve operational performance." @default.
- W4381744967 created "2023-06-24" @default.
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- W4381744967 date "2023-05-08" @default.
- W4381744967 modified "2023-09-26" @default.
- W4381744967 title "Industry 5.0 and Operations Management—the Importance of Human Factors" @default.
- W4381744967 doi "https://doi.org/10.1109/noms56928.2023.10154282" @default.
- W4381744967 hasPublicationYear "2023" @default.
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