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- W4383617082 abstract "Measuring short-term User Experience (UX) of interactive systems is often assessed by standardized questionnaire-based methods. As standardized methods are broadly applicable, they deploy a great variety of questions. Depending on the target system, certain questions may appear irrelevant and annoying, while others may even bias the participant. This paper proposes an alternative UX evaluation method, the User Generated Inverted Item Evaluation (UGIIE). It utilizes a think-aloud technique to elicit only relevant items for a system-tailored questionnaire and employs an item inversion to increase critical reflection. Utilizing four user studies, UGIIE is benchmarked through a comparative study with two common UX methods, meCUE and UEQ. We found UGIIE to decrease users’ frustration when filling out the questionnaire. UGIIE also indicates to provide a higher consistency in feedback when comparing the participants’ quantitative rating and qualitative comments. UGIIE’s drawback is the rather time-consuming preparation. Our study results suggest a preparation with a minimum of five participants to discover at least 80% of all relevant items for a UGIIE questionnaire. However, when testing much larger numbers of participants, UGIIE can be executed without the presence of an experimenter and thus becomes increasingly efficient." @default.
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- W4383617082 date "2023-01-01" @default.
- W4383617082 modified "2023-09-27" @default.
- W4383617082 title "User Generated Inverted Item Evaluation (UGIIE)" @default.
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- W4383617082 doi "https://doi.org/10.1007/978-3-031-35702-2_4" @default.
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