Matches in SemOpenAlex for { <https://semopenalex.org/work/W4384108521> ?p ?o ?g. }
Showing items 1 to 99 of
99
with 100 items per page.
- W4384108521 abstract "Conversational agents (CAs) are increasingly being developed on commercial websites nowadays. We tested in two studies whether gender stereotypes apply to non-gendered CAs. In the first study, participants evaluated whether CAs are expected to display more masculine or feminine characteristics in situations designed to be stereotypically male or female. The sexist attitudes of the respondents were also measured. As predicted, participants perceived that a CA should be more masculine in stereotypically male situations and more feminine in stereotypically female situations. Moreover, we found that hostile sexism but not benevolent sexism moderated the effect of the gendered situation. The second study replicated the results while addressing the limits of Study 1, showing the robustness of these effects. These findings are consistent with models of gender stereotypes in humans and robots and show for the first time a moderation effect of (hostile) sexism in a customer service context with CAs. The processes involved in human relationships seem relevant in a digital environment that involves CAs. Researchers and professionals should work together to avoid reproducing and perpetuating gender stereotypes when developing CAs." @default.
- W4384108521 created "2023-07-13" @default.
- W4384108521 creator A5020486447 @default.
- W4384108521 creator A5027071584 @default.
- W4384108521 creator A5027235671 @default.
- W4384108521 date "2023-01-01" @default.
- W4384108521 modified "2023-10-14" @default.
- W4384108521 title "How Can I Help You? The Influence of Situation and Hostile Sexism on Perception of Appropriate Gender of Conversational Agents" @default.
- W4384108521 cites W1498101430 @default.
- W4384108521 cites W1517492370 @default.
- W4384108521 cites W1544543982 @default.
- W4384108521 cites W1876553915 @default.
- W4384108521 cites W1981788920 @default.
- W4384108521 cites W1983912405 @default.
- W4384108521 cites W1988657196 @default.
- W4384108521 cites W1990682411 @default.
- W4384108521 cites W1991015565 @default.
- W4384108521 cites W1997439558 @default.
- W4384108521 cites W1998575566 @default.
- W4384108521 cites W2011121091 @default.
- W4384108521 cites W2042093593 @default.
- W4384108521 cites W2062412390 @default.
- W4384108521 cites W2087484885 @default.
- W4384108521 cites W2091954440 @default.
- W4384108521 cites W2094409166 @default.
- W4384108521 cites W2100379340 @default.
- W4384108521 cites W2100698103 @default.
- W4384108521 cites W2101900802 @default.
- W4384108521 cites W2109453861 @default.
- W4384108521 cites W2116310671 @default.
- W4384108521 cites W2116323796 @default.
- W4384108521 cites W2118405693 @default.
- W4384108521 cites W2121971428 @default.
- W4384108521 cites W2134040441 @default.
- W4384108521 cites W2135617001 @default.
- W4384108521 cites W2143897586 @default.
- W4384108521 cites W2149556084 @default.
- W4384108521 cites W2150690631 @default.
- W4384108521 cites W2154380314 @default.
- W4384108521 cites W2155298962 @default.
- W4384108521 cites W2157491892 @default.
- W4384108521 cites W2161205857 @default.
- W4384108521 cites W2328146492 @default.
- W4384108521 cites W2473938651 @default.
- W4384108521 cites W2499370362 @default.
- W4384108521 cites W2519974261 @default.
- W4384108521 cites W2795037203 @default.
- W4384108521 cites W2883650922 @default.
- W4384108521 cites W2900107703 @default.
- W4384108521 cites W2939710951 @default.
- W4384108521 cites W2945573609 @default.
- W4384108521 cites W2964543620 @default.
- W4384108521 cites W2995151517 @default.
- W4384108521 cites W3036081459 @default.
- W4384108521 cites W3082963259 @default.
- W4384108521 cites W4213076034 @default.
- W4384108521 cites W4213226808 @default.
- W4384108521 doi "https://doi.org/10.5334/irsp.669" @default.
- W4384108521 hasPublicationYear "2023" @default.
- W4384108521 type Work @default.
- W4384108521 citedByCount "0" @default.
- W4384108521 crossrefType "journal-article" @default.
- W4384108521 hasAuthorship W4384108521A5020486447 @default.
- W4384108521 hasAuthorship W4384108521A5027071584 @default.
- W4384108521 hasAuthorship W4384108521A5027235671 @default.
- W4384108521 hasBestOaLocation W43841085211 @default.
- W4384108521 hasConcept C11171543 @default.
- W4384108521 hasConcept C15744967 @default.
- W4384108521 hasConcept C169760540 @default.
- W4384108521 hasConcept C26760741 @default.
- W4384108521 hasConcept C2779103072 @default.
- W4384108521 hasConcept C77805123 @default.
- W4384108521 hasConcept C93225998 @default.
- W4384108521 hasConceptScore W4384108521C11171543 @default.
- W4384108521 hasConceptScore W4384108521C15744967 @default.
- W4384108521 hasConceptScore W4384108521C169760540 @default.
- W4384108521 hasConceptScore W4384108521C26760741 @default.
- W4384108521 hasConceptScore W4384108521C2779103072 @default.
- W4384108521 hasConceptScore W4384108521C77805123 @default.
- W4384108521 hasConceptScore W4384108521C93225998 @default.
- W4384108521 hasIssue "1" @default.
- W4384108521 hasLocation W43841085211 @default.
- W4384108521 hasLocation W43841085212 @default.
- W4384108521 hasOpenAccess W4384108521 @default.
- W4384108521 hasPrimaryLocation W43841085211 @default.
- W4384108521 hasRelatedWork W1965800774 @default.
- W4384108521 hasRelatedWork W1981237115 @default.
- W4384108521 hasRelatedWork W2073050111 @default.
- W4384108521 hasRelatedWork W2748952813 @default.
- W4384108521 hasRelatedWork W2899084033 @default.
- W4384108521 hasRelatedWork W2912536360 @default.
- W4384108521 hasRelatedWork W3126354413 @default.
- W4384108521 hasRelatedWork W3195003574 @default.
- W4384108521 hasRelatedWork W4381924898 @default.
- W4384108521 hasRelatedWork W2904963758 @default.
- W4384108521 hasVolume "36" @default.
- W4384108521 isParatext "false" @default.
- W4384108521 isRetracted "false" @default.
- W4384108521 workType "article" @default.