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- W4384642603 abstract "In the ride-hailing business, compensation is mostly used to motivate consumers to place more orders and grow the market scale. However, most of the previous studies focus on car-hailing services. Few works investigate localized smart transportation innovations, such as intra-city freight logistics and designated driving. In addition, satisfying consumer fairness and improving consumer surplus, with the objective of maximizing revenue, are also important. In this paper, we propose a consumer compensation system, where a transfer learning enhanced uplift modeling is designed to measure the elasticity, and a model predictive control based optimization is formulated to control the budget accurately. Our implementation is effective and can keep the online environment lightweight. The proposed system has been deployed in the production environment of the real-world ride-hailing platform for 300 days, which outperforms the expert strategy by using 0.5% less subsidy and achieving 14.4% more revenue." @default.
- W4384642603 created "2023-07-19" @default.
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- W4384642603 date "2023-07-18" @default.
- W4384642603 modified "2023-09-26" @default.
- W4384642603 title "A Consumer Compensation System in Ride-hailing Service" @default.
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- W4384642603 doi "https://doi.org/10.1145/3539618.3591829" @default.
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