FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W4386005890> ?p ?o ?g. }

• W4386005890 abstract "Purpose Small retail stores in the luxury market face significant challenges due to fluctuations in market demand. This task turns challenging as it requires effectively coordinating and translating customer needs into specific requirements that align with retail goals and available resources. However, limited empirical research exists investigating how managers can address service value and quality attributes in small retail stores. This article aims to bridge this gap by investigating the role of quality function deployment (QFD) in improving market and quality requirements management in small retail stores. Design/methodology/approach Based on the case study, a customer survey was initially conducted to gather information on critical characteristics valued in the luxury retail segment. QFD was used to assist the company in identifying and prioritizing key quality attributes to meet customer requirements effectively. Findings The findings demonstrate that implementing QFD in small luxury retail stores empowers managers to identify previously neglected product and service quality aspects. The article shows that QFD informs organizational adaptations that align with the demands of the retail market, leading to an improved ability to meet customer expectations and enhance customer value through the development of enhanced products and services. The study showcases the efficacy of the tested methodology in effectively capturing and prioritizing both tangible and intangible customer needs in retail. Practical implications Findings offer valuable insights to retail managers of small luxury stores, providing actionable market-oriented strategies. By implementing the recommended practices, managers can improve the store’s competitiveness and better cater to the customer base. Originality/value This study contributes to bridging persistent knowledge gaps by addressing the unique context of small luxury retail stores and introducing the application of QFD in this setting. The insights gained from this research are relevant to both retailing and quality management literature. Considering the growing prevalence of transformations in the retail industry, the study provides practical implications for retail managers in effectively navigating these changes." @default.
• W4386005890 created "2023-08-20" @default.
• W4386005890 creator A5016746692 @default.
• W4386005890 creator A5036618601 @default.
• W4386005890 creator A5040084430 @default.
• W4386005890 creator A5077719968 @default.
• W4386005890 creator A5080913801 @default.
• W4386005890 date "2023-08-22" @default.
• W4386005890 modified "2023-10-07" @default.
• W4386005890 title "Enhancing quality requirements management in retailing industry: The role of Quality Function Deployment" @default.
• W4386005890 cites W1547994274 @default.
• W4386005890 cites W1564330797 @default.
• W4386005890 cites W1750832773 @default.
• W4386005890 cites W1965976060 @default.
• W4386005890 cites W1973365421 @default.
• W4386005890 cites W2002554683 @default.
• W4386005890 cites W2002843259 @default.
• W4386005890 cites W2011847571 @default.
• W4386005890 cites W2012793704 @default.
• W4386005890 cites W2034532389 @default.
• W4386005890 cites W2042867215 @default.
• W4386005890 cites W2060412805 @default.
• W4386005890 cites W2060947846 @default.
• W4386005890 cites W2068646213 @default.
• W4386005890 cites W2069665552 @default.
• W4386005890 cites W2077393838 @default.
• W4386005890 cites W2087676477 @default.
• W4386005890 cites W2126208907 @default.
• W4386005890 cites W2132449196 @default.
• W4386005890 cites W2166866528 @default.
• W4386005890 cites W2167928095 @default.
• W4386005890 cites W2255133265 @default.
• W4386005890 cites W2274298652 @default.
• W4386005890 cites W2286691024 @default.
• W4386005890 cites W2412849125 @default.
• W4386005890 cites W2600960476 @default.
• W4386005890 cites W2661266073 @default.
• W4386005890 cites W2726318675 @default.
• W4386005890 cites W2727691135 @default.
• W4386005890 cites W2733452098 @default.
• W4386005890 cites W2785171569 @default.
• W4386005890 cites W2790922567 @default.
• W4386005890 cites W2792868707 @default.
• W4386005890 cites W2793113366 @default.
• W4386005890 cites W2793475854 @default.
• W4386005890 cites W2898286024 @default.
• W4386005890 cites W2911677994 @default.
• W4386005890 cites W2918963594 @default.
• W4386005890 cites W2937926788 @default.
• W4386005890 cites W2942673108 @default.
• W4386005890 cites W2945394267 @default.
• W4386005890 cites W2953583738 @default.
• W4386005890 cites W2970149936 @default.
• W4386005890 cites W2973671362 @default.
• W4386005890 cites W2974637350 @default.
• W4386005890 cites W2978586795 @default.
• W4386005890 cites W2980987685 @default.
• W4386005890 cites W2987618117 @default.
• W4386005890 cites W2991303875 @default.
• W4386005890 cites W2998926040 @default.
• W4386005890 cites W3005216322 @default.
• W4386005890 cites W3006771397 @default.
• W4386005890 cites W3011824395 @default.
• W4386005890 cites W3018608005 @default.
• W4386005890 cites W3031749371 @default.
• W4386005890 cites W3038720243 @default.
• W4386005890 cites W3081685237 @default.
• W4386005890 cites W3086785764 @default.
• W4386005890 cites W3087889130 @default.
• W4386005890 cites W3096074763 @default.
• W4386005890 cites W3097619954 @default.
• W4386005890 cites W3099311452 @default.
• W4386005890 cites W3108957723 @default.
• W4386005890 cites W3110300615 @default.
• W4386005890 cites W3122253282 @default.
• W4386005890 cites W3125575774 @default.
• W4386005890 cites W3135928969 @default.
• W4386005890 cites W3165437580 @default.
• W4386005890 cites W3175795731 @default.
• W4386005890 cites W4200340817 @default.
• W4386005890 cites W4200501705 @default.
• W4386005890 cites W4210969251 @default.
• W4386005890 cites W4211160513 @default.
• W4386005890 cites W4223621331 @default.
• W4386005890 cites W4226391430 @default.
• W4386005890 cites W4282575130 @default.
• W4386005890 cites W4286498403 @default.
• W4386005890 cites W4294315988 @default.
• W4386005890 doi "https://doi.org/10.1108/bij-12-2022-0749" @default.
• W4386005890 hasPublicationYear "2023" @default.
• W4386005890 type Work @default.
• W4386005890 citedByCount "0" @default.
• W4386005890 crossrefType "journal-article" @default.
• W4386005890 hasAuthorship W4386005890A5016746692 @default.
• W4386005890 hasAuthorship W4386005890A5036618601 @default.
• W4386005890 hasAuthorship W4386005890A5040084430 @default.
• W4386005890 hasAuthorship W4386005890A5077719968 @default.
• W4386005890 hasAuthorship W4386005890A5080913801 @default.
• W4386005890 hasConcept C101276457 @default.
• W4386005890 hasConcept C111472728 @default.

• next