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• W4387502048 abstract "Does job satisfaction of street-level bureaucrats depend on intrinsic public service motivation (PSM) or extrinsic performance-contingent pay? Which factor exerts a more substantial impact on job satisfaction? Drawing on a data set of 220 frontline public service workers in Hong Kong, this study examines the nuanced relationship among PSM, performance-contingent pay, and job satisfaction. The findings show that both PSM and performance-contingent pay elevate the job satisfaction of street-level bureaucrats through a shared mediator-perceived job control. Furthermore, PSM, as an intrinsic motivator, exerts a stronger impact on job satisfaction than performance-contingent pay." @default.
• W4387502048 created "2023-10-11" @default.
• W4387502048 creator A5060943368 @default.
• W4387502048 creator A5070584149 @default.
• W4387502048 creator A5071628956 @default.
• W4387502048 creator A5076425158 @default.
• W4387502048 date "2023-10-10" @default.
• W4387502048 modified "2023-10-12" @default.
• W4387502048 title "Public Service Motivation, Performance-Contingent Pay, and Job Satisfaction of Street-Level Bureaucrats" @default.
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• W4387502048 doi "https://doi.org/10.1177/00910260231201628" @default.

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