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- W4387635735 abstract "This chapter builds on the empirical analysis carried out for this case study. It deepens the analysis in a key dimension that drives institutional trust: competence. This encompasses responsiveness, or government’s ability to deliver services at the quality level that people expect, and reliability, or the effective management of social, economic and political uncertainty, all while incorporating evolving needs and addressing future challenges. It discusses several trends with the potential of influencing public trust: the effects of municipal mergers and the police reform. Digitalisation needs to be accelerated with a focus on inclusive, data driven and proactive service. It is also important to overcome barriers to innovation within the administration and further focus on mission-related tasks instead of processes and compliance. It also looks at the need to review policy‑making processes and enhance preparedness, which are essential tools for addressing complex multidimensional challenges ahead." @default.
- W4387635735 created "2023-10-14" @default.
- W4387635735 date "2022-03-15" @default.
- W4387635735 modified "2023-10-14" @default.
- W4387635735 title "Competences and trust in Norway" @default.
- W4387635735 doi "https://doi.org/10.1787/864f5673-en" @default.
- W4387635735 hasPublicationYear "2022" @default.
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