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- W45405511 abstract "This chapter provides the history and overview of crisis management. It helps in understanding why high-profile critical incidents forced police to consider alternatives to tactical resolution. It also helps in understanding how the Munich Olympic incident affected the formation of hostage negotiation teams in the United States. In the chapter, hostage is defined as “a person held as a security for the fulfillment of certain terms.” Negotiation is defined as: “to arrange or settle by conferring or discussing.” Negotiation is the use of information and power to affect behavior in a “web of tension.” Conflict is a natural part of negotiation. It always involves people wanting to maximize their gains and minimize their losses. A hostage incident is defined as any incident in which people are being held by another person or persons against their will, usually by force or coercion, and demands are being made by the hostage taker. Hostages are used to gain compliance or attention in several kinds of incidents. Although the history of hostage negotiation is relatively short in criminal justice, it has been marked with many successes. It has proven the value of an interdisciplinary approach to police problems. Both experience and a small, but growing, body of research are showing the value of crisis intervention principles in policing as well as helping to define the limits of their use in a variety of high-conflict situations for which law enforcement is responsible. Combining the knowledge of police officers with that of the mental health profession, a set of sophisticated techniques, based on theory, research, and experience, has been developed to reduce conflict and save lives." @default.
- W45405511 created "2016-06-24" @default.
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- W45405511 date "2010-01-01" @default.
- W45405511 modified "2023-09-23" @default.
- W45405511 title "Crisis Management: History and Overview" @default.
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- W45405511 doi "https://doi.org/10.1016/b978-1-4224-6323-9.50003-8" @default.
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