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- W45904589 abstract "The demand for paratransit service is growing tremendously across the country. With such growth, many transit systems are required, as mandated by the Americans with Disabilities Act (ADA), to take a closer look at how to manage the growing demand and cost of paratransit service. Orange County is no exception. In 2003, the Orange County Transportation Authority (OCTA) ACCESS paratransit program had experienced double-digit budget increases in a three-year period and ridership forecasts projected a 25 percent increase during the next five years. It was clear the demand and costs for ACCESS would negatively affect OCTA’s ability to maintain current levels of service for both fixed route and paratransit service. Something had to be done. Faced with this dilemma, the OCTA initiated a study to identify growth management strategies. The study found there was no single or compelling solution to the issue; however, there were several small scale strategies that could be implemented to influence demand. Using goals and objectives identified through the study, the OCTA Board of Directors adopted a Paratransit Growth Management Plan in 2004. The plan included several changes to ACCESS operating policies and procedures, and encouraged the use of fixed route service and the development of additional transportation resources through coordination with other agencies. In July 2005, OCTA began implementation of several approved growth management strategies. The result of these strategies has been significant. To date, the ACCESS program has seen a 23 percent reduction in eligibility certifications, growth in ridership has remained flat, and more than 400 paratransit customers have received reduced fare I.D. cards for fixed route service. This paper includes an overview of the study process, recommendations, a detailed summary of results; and an outline of additional programs under development." @default.
- W45904589 created "2016-06-24" @default.
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- W45904589 date "2006-01-01" @default.
- W45904589 modified "2023-09-27" @default.
- W45904589 title "Sustainable ADA Compliance: Meeting Paratransit Demand Through Growth Management Strategies" @default.
- W45904589 hasPublicationYear "2006" @default.
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