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- W49763068 startingPage "259" @default.
- W49763068 abstract "This paper reports on a conceptual model of a larger research effort proceeding from a central interest in the importance of assessing the IS-Support provided to key-user groups. This study conceptualised a new multidimensional IS-Support construct with four dimensions: training, documentation, assistance and authorisation, which form the overarching construct – IS-Support. We argue that a holistic measure for assessing IS-Support should consist of dimensions, and measures, that together assess the variety of the support provided to IS key-user groups. The proposed IS-Support construct is defined as the support the IS key-user groups receive to increase their capabilities in utilising information systems within the organisation. With two interrelated phases, conceptualisation phase and validation phase, to rigorously hypothesise and validate a measurement model, the IS-Support model, proposed in this study, is intended to include the characteristics of analytic theory." @default.
- W49763068 created "2016-06-24" @default.
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- W49763068 date "2013-01-01" @default.
- W49763068 modified "2023-09-23" @default.
- W49763068 title "Measuring IS-Support: A Conceptual Model" @default.
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