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• W5384324 abstract "The study was carried out in a furniture factory, which specialises inmanufacturing of bedroom, and dining set furniture for export market. Thepurpose of this study was to identify the quality cost and to provide guidance togeneral management and quality program management to enable them tostructure and manage programs to assist in the overall product cost reduction.The cost of quality was divided into four groups, which were prevention cost,appraisal cost, internal failure cost and external failure cost. The prevention costwas 30.2%, appraisal cost was 17.6%, internal failure cost was 43% and externalfailure cost was 9%. The major contributor internal failure cost was from downgrading cost, valued at RM 30,000, The main contribution from prevention costwas quality planning around Rm 30,000. Receiving inspection gave a highervalue in appraisal cost , which was RM 13,800 and the external cost justcontributed only RM 10,000. Warranty claim was the most highest cost, it camefrom the department of Replacement Part or RP. From the result it showed thattypical ratio for TOC as a percentage of sales was 15%, value added was 37%and direct labor cost was 2.7%. The value of direct labour cost was below 5%(international standard). This showed that this company has an efficient qualityprogram and well trained staff to fulfill the quality requirements." @default.
• W5384324 created "2016-06-24" @default.
• W5384324 creator A5004752083 @default.
• W5384324 date "2001-01-01" @default.
• W5384324 modified "2023-09-27" @default.
• W5384324 title "Evaluating the Cost of Quality in the Furniture Factory" @default.
• W5384324 hasPublicationYear "2001" @default.
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