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- W55332267 abstract "This paper discusses the application of TotalQuality Management (TQM) in JordanianInformation and Communications Technology(ICT) sector. Utilising a methodology basedupon questionnaires and semi-structureinterviews, investigation of Jordanian ICTorganisations and their significantstakeholders has revealed that although theyhave endeavoured to put into practice thestrategies, tools and techniques of TQM, thereare barriers to achieving successfulimplementation. The most significant relate togovernment influences and internal culturalcharacteristics. This research has furtheridentified that effective information systemsplay a successful role in TQMimplementations, an issue that is not welldemonstrated in the literature." @default.
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- W55332267 date "2008-04-01" @default.
- W55332267 modified "2023-09-24" @default.
- W55332267 title "A review of current issues and challenges for TQM implementations in the Jordanian information and communications technology sector" @default.
- W55332267 hasPublicationYear "2008" @default.
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