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- W563531335 abstract "Introduction to ISO/IEC 20000 Structure of the ISO/IEC 20000 standard ISO/IEC 20000 - Overall management Self-assessment workbook ISO/IEC 20000 - Model & focus area" @default.
- W563531335 created "2016-06-24" @default.
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- W563531335 date "2006-01-01" @default.
- W563531335 modified "2023-09-24" @default.
- W563531335 title "ISO/IEC 20000 : a pocket guide" @default.
- W563531335 hasPublicationYear "2006" @default.
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