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- W566320829 abstract "SUBTITLE: BENCHMARKING AIRPORT SERVICE QUALITY IS OF ENORMOUS RELEVANCE TO AIRPORT OPERATORS IN TODAY'S INCREASINGLY COMPETITIVE GLOBAL AIRPORT INDUSTRY. NANCY KEEN, PAUL CLARK AND PETER MORRIS PROVIDE SOME POINTERS AND DETAILED STATISTICAL ANALYSIS OF THE RESULTS OF THE GLOBAL AIRPORT MONITOR." @default.
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- W566320829 date "2000-12-01" @default.
- W566320829 modified "2023-09-24" @default.
- W566320829 title "QUQLITY MATTERS: SERVICE EXCELLENCE IN AIRPORTS" @default.
- W566320829 hasPublicationYear "2000" @default.
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