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- W575461492 abstract "Business-to-business services relating to engineering asset management (EAM) are playing an increasingly important role in industry. This is in the midst of the current pressures which asset owning businesses are experiencing in extracting optimal value from their assets. The pursuit of understanding and complying with asset management standards such as PAS 55 and ISO 55000 contributes towards the importance of these services. This research reports the results of a global study in identifying the critical success factors for collaborating in EAM services. The study identifies the critical success factors; and demonstrates how these factors can differ between role players, industries, global regions and service types. The results reveal that the continued and sustained commitment from the asset owning organization’s senior management in support of the EAM services is most critical for a successful EAM service partnership. Open and effective communication is also highlighted as being critical, while it is important to have a process in place to improve the service continuously." @default.
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- W575461492 date "2015-01-01" @default.
- W575461492 modified "2023-09-25" @default.
- W575461492 title "Identifying the Critical Success Factors for Engineering Asset Management Services—An Empirical Study" @default.
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- W575461492 doi "https://doi.org/10.1007/978-3-319-15536-4_32" @default.
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